McDonald's

3.5
1158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
771 Page Blvd, Springfield, MA
01104, United States

Hours

Reviews

3.5
1,158 reviews
5 stars
412
4 stars
222
3 stars
214
2 stars
100
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

Food quality varies significantly; some customers received cold or incorrect orders, while others enjoyed fresh and satisfying meals.

Cleanliness

Several reviews mention unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Service Speed

Many customers experienced slow service, particularly during late hours, leading to frustration.

Order Accuracy

Numerous complaints about incorrect orders, including missing items and wrong customizations.
  • JM
    Jessica Mcdaniel
    Oct 22, 2025
    5.0
    Today I pulled up with my client who is blind that downloaded the mcd app and had a free sandwich the manager was so kind and helped lillyEllis thank you for being kind and extremely helpful to one who can’t see!!!
  • AT
    Adriana Torres
    Sep 28, 2025
    5.0
    Usually when I go into this location its in the late evening. I like the night manager her name is Rachel (sorry if its not the correct spelling) she is super nice and very welcoming when ever I order and runs the store very well.
  • CN
    Cristina Nieves
    Sep 22, 2025
    1.0
    Im really upset I’m a regular customer I stopped to buy a meal at 10:35pm and a lady at the speaker tells me they are close! I respond back knowing they close at 11pm and her answer was that they haven’t updated the time in the app.
  • KT
    Kethzie Torres
    Sep 22, 2025
    1.0
    i ordered and they had me wait in #3 and took over 25 min they gave the food to the people before me and after me and I was still waiting they kept giving people that came after me their food so when they finally came with my “food” I left quick cause my break was almost done and when I got back to work I noticed the McDouble was missing
  • VD
    Vega Dunham
    Aug 28, 2025
    5.0
    The meals were rich and satisfying.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 771 Page Blvd, Springfield, MA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at McDonald's on Page Blvd?

The drive-thru is open every day from 6:00 AM to 11:00 PM.