McDonald's

3.4
1163 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
771 Page Blvd, Springfield, MA
01104, United States

Hours

Reviews

3.4
1,163 reviews
5 stars
412
4 stars
222
3 stars
214
2 stars
100
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of greetings from staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Customers experienced issues with cold or stale food, as well as incorrect food items being served.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Some customers highlighted positive interactions with staff and good food quality on certain visits.
  • SC
    Sean Curtis
    Dec 23, 2025
    1.0
    No one and I mean no one likes the stupid kiosk, every McDonalds should get rid of them
  • AM
    Angela Morin
    Dec 12, 2025
    5.0
    This one is okay
  • JD
    jessica diaz
    Dec 9, 2025
    1.0
    I almost always come here all the time but lately the service has been horrible.The greetings are none existent. I say hello I dont get nothing but your total is ...I give my money or card, i say thank you, I dont get a your welcome! All I get is a nob. Same when I get my food at the last window, I say thank you, expecting a your welcome have a nice day. No nope 👎 all I get is an unwelcome look and a please don't come again type of vibe. The prices are to high and the customers service is garbage. Trainers need to train on how to greet your customers, please do better!
  • MG
    Masshole Garage
    Dec 5, 2025
    1.0
    They constantly mess up orders, and either the manager has never and/or will never manage this place correctly. It feels like the people working literally sit and wait for the line to get backed up so you have to wait 30 min for food. When you only have 30 min lunch break and you think you'll get "fast food," never come to this one. It takes less time to drive to the next closest McDonald's, then to waste your entire lunch break in their line.
  • JM
    Jessica Mcdaniel
    Oct 22, 2025
    5.0
    Today I pulled up with my client who is blind that downloaded the mcd app and had a free sandwich the manager was so kind and helped lillyEllis thank you for being kind and extremely helpful to one who can’t see!!!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 771 Page Blvd, Springfield, MA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at McDonald's on Page Blvd?

The drive-thru is open every day from 6:00 AM to 11:00 PM.