Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,947 reviews
5 stars
761
4 stars
337
3 stars
346
2 stars
158
1 star
345
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms lacking basic supplies.
Mixed Employee Attitude
While some customers praised friendly staff, many others experienced unprofessional behavior and lack of courtesy.
Operational Problems
Customers frequently noted issues with order processing, malfunctioning machines, and misleading store hours.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others received cold or incorrect orders.
- MWMatthew WarwickOct 9, 20251.0This place sucks. No McDonald's is great but this one just sucks. If you select dine in, they won't bring you your food and put it in a to go bag rather than on a tray. All the tables are disgusting no matter how busy it is. I asked for no onions on my burger and got nothing but onions.
- RWRae WilsonSep 2, 20252.0Service is horrible! Then when I tried calling to have my issue resolved, no one answered and I called about 12 times smfh
- KKKu6SHAug 30, 20251.0Waited 20 minutes to get my order taken to then get my order wrong and all I asked for was fries and a drink how hard is it to get that wrong this McDonalds is shit every time I go there they get my order wrong
- KKKRASAug 30, 20251.0insolent workers, Restrooms does not work
- MBMyrna BurnettAug 25, 20255.0My favorite McDonalds. I try not eat fast food often, but when I do, I like these employees. Very nice.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2392 Main St, Springfield, MA?
McDonald's at 2392 Main St is open 24 hours a day, 7 days a week.
Is the drive-thru at this McDonald's location open all day?
Yes, the drive-thru is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order from this location?
Yes, you can download the McDonald's app from the Apple App Store or Google Play Store to order quickly.
Are there any other fast-food restaurants nearby this McDonald's?
Yes, Taco Bell is another nearby fast-food restaurant you can visit for Mexican-style meals.
What other services or shops are near this McDonald's for a quick visit before or after your meal?
Nearby you can find Cali-Nail Care for beauty services, Metro by T-Mobile for mobile phones, and Sunshine Laundry for laundry and dry cleaning.
Are there any places of worship nearby this McDonald's?
Yes, St. George Greek Orthodox Cathedral, Mount Calvary Baptist Church, and Casa de Restauracion Shalom are nearby religious centers you might visit.
Does this McDonald's location have WiFi and other services available?
Yes, this McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.