Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
878 reviews
5 stars
378
4 stars
160
3 stars
140
2 stars
66
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with order accuracy, long wait times, and rude staff.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean during breakfast hours, but concerns were raised about hygiene practices.
Staff Performance
Some staff were praised for being friendly and efficient, while others were criticized for poor attitudes and lack of professionalism.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- DTDominic TurconiOct 25, 20255.0Big Mac was very good:D
- BSBlanca Solivan-MattosSep 4, 20254.0Chicken nuggets were overcooked (maybe old oil) and the ice cream machine didn't work.
- EMEva MCSep 2, 20255.0I’ve only been here for breakfast. The woman who delivers to my table is quick, efficient, and friendly. 🍳🥞🧇☕️I never caught her name - a kind, gentle Hispanic woman who would always deliver my tray at the far corner. Please consider giving her an extra tip, and to corporate, a raise, because this is what service truly looks like. Note: My rating reflects the breakfast times. It’s peaceful, freshly cleaned in the morning. 🧼🧹 There are some characters as usual but it’s a clean location with clean restrooms. 🚻 During other hours, I can’t say this is the best place to be… but it’s one of the better McD’s in the area compared to others downtown!
- DLdemetrio laboyAug 2, 20253.0Good
- MRMister RiverAug 2, 20251.0If I could give 0 stars I would!! Every single time I ask for extra onions on my burger they NEVER put any. In fact, they put less than what a regular burger would have. It’s like they get bothered by you asking for extra. It’s happened to me so many time’s and this was the last straw.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's in Springfield, MA?
The McDonald's in Springfield, MA is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's?
Yes, McDonald's in Springfield offers delivery services including same day and no contact delivery.
How can I place a mobile order at this McDonald's?
You can place a mobile order through the McDonald's App available on iOS and Android, or use the order links provided.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's.
Where is this McDonald's located?
It is located at 1361 Liberty St, Springfield, MA 01104, USA.
Are there any shopping centers near McDonald's in Springfield?
Yes, Springfield Plaza and T.J. Maxx are nearby shopping centers where customers can shop before or after visiting McDonald's.
What dining options are available near the Springfield McDonald's?
Nearby dining options include Burger King, Liberty Pizza, Luca's Pizza, Domino's Pizza, and Papa John's Pizza, providing various fast food and pizza alternatives.
Are there any banks or ATMs near this McDonald's?
Yes, Westfield Bank and Bank of America ATM are close by, useful for customers who need banking services during their visit.