Brand Certified
McDonald's
3.4(1105 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1402 Allen Street, Springfield, MA
01118, United States
Certified by McDonald's • Mar 01, 2026
(413) 783-8044
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,105 reviews
5 stars
383
4 stars
199
3 stars
188
2 stars
98
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned cold or unsatisfactory food, with specific complaints about fries and incorrect items in orders.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
App and Ordering Problems
Issues with the mobile app and order accuracy were common, leading to frustration among customers.
Mixed Experiences
While some customers praised the service and food quality, many others had negative experiences, indicating inconsistency.
- GRGeidy RosarioFeb 23, 20262.0Me enferme desde que comi
- LPLeah PetelleFeb 18, 20261.0Not only do they keep deleting my reviews but everytime I ask for extra salt they give me absolutely none it says extra on the screen and they come saltless not to mention having to wait longer than any other location ive been to
- AAAndrewJan 22, 20264.0Service is good. If the McDonald's food isn't fresh and hot then it's 5stars, I'd prefer to wait for that, but the app doesn't give you the option for hot off the grill burgers and fresh made fries.. They all said happy birthday too, which was cool.
- MKM KingJan 13, 20263.0It's McDonald's so you can't expect much, but this one is particularly slow when it comes to service. As usual, there's no one at the counter to help you, so you have to figure it out yourself on a gross touch screen that will likely give you the flu.
- GRGabriela RosarioDec 16, 20255.0No entre pero se ve muy bonito
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's is open from 4:00 AM to 11:00 PM Monday through Wednesday, and until 12:30 AM on Thursday and Friday.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery from 6:00 AM to 11:30 PM Monday to Wednesday and Sunday, and until 12:30 AM on Thursday to Saturday.
Is there a drive-thru service available and what are the hours?
Yes, McDonald's has a drive-thru service open daily from 4:00 AM to 11:00 PM.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 1402 Allen Street, Springfield, MA 01118, USA.
Which fast food restaurants are near McDonald's that customers might consider as alternatives?
Nearby fast food restaurants include Wendy's and another McDonald's location, offering more burger options in the area.
Are there any nearby gas stations customers can visit when coming to McDonald's?
Yes, Sunoco Gas Station, CITGO, and Quality Mart gas stations are close by, convenient for refueling before or after your meal.
What nearby amenities can customers explore before or after visiting McDonald's?
Customers can visit nearby spots such as Saray II Turkish Restaurant for Mediterranean cuisine, Skin by Gin for waxing services, or The Dance Company for dance classes.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website