Brand Certified
Dunkin'
3.7(212 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1252 Saint James Ave, Springfield, MA
01104, United States
Certified by Dunkin' • Mar 01, 2026
(413) 737-3026
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
212 reviews
5 stars
112
4 stars
34
3 stars
14
2 stars2
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect preparation, and unsatisfactory freshness.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unclean conditions and poor organization.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some being friendly and attentive, while others were described as unprofessional and rude.
- J4Justice 4AllFeb 9, 20263.0I usually NEVER have an issue with my Dunkin' but I guess theres a first time fir everything. Server was EXCELLENT and attentive. Quality of my sandwich was horrible. Burnt bacon, croissant crumbled once picked the sandwich up!! Come on my people...this was Monday, February 8, 2026 @11:34
- GSGary SchnaperJan 21, 20265.0As always, consistent, good, coffee
- RRRosie RodJan 15, 20261.0Workers are always loud and obnoxious. There was a girl who screamed at two of the male workers telling them that's the reason they are about to get fired. Always clowning and not working. The two male workers, specially the one with blue hair is very loud always swearing. Unprofessional. Do not recommend coming to this Dunkin.
- DDDavidDec 12, 20251.0Place is trash. Get my orders wrong. Seems like no one there wants to work there. Hash browns were cold, sandwich was made wrong and so was my iced coffee. Don’t recommend going to this dunkin. Service is horrible.
- MGMichael GossNov 2, 20251.0Terrible service, can't seem to get orders right, even after asking to fix, had to complain to customer service to get any resolution, the management simply doesn't care
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1252 Saint James Ave, Springfield, MA?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are the specialty items served at Dunkin' in Springfield, MA?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Can I order ahead using a mobile app for this Dunkin' store?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What holiday beverages are currently featured at this Dunkin'?
Try the new Cookie Butter Cloud Latte, returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Which nearby places can I visit after enjoying Dunkin' at 1252 Saint James Ave?
Nearby places include Boost Mobile for phone needs, Family Dollar for shopping, and Abuelita Latin Food for additional dining options.
Are there entertainment options near Dunkin' in Springfield?
Yes, you can visit Bounce Trampoline Sports, Bounce Battles amusement parks, and the Rivoli cinema for entertainment close to Dunkin'.
Where can I find essential services near Dunkin' at Saint James Ave?
Essential services nearby include RMV Springfield for motor vehicle needs and Quest Diagnostics for medical testing.
Does this Dunkin' location serve breakfast, lunch, and dinner?
Yes, this Dunkin' serves breakfast, lunch, and dinner daily.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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