Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
709 reviews
5 stars
372
4 stars
145
3 stars
79
2 stars
35
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiencing waits of over 20 minutes.
Employee Behavior
Feedback highlighted issues with employee professionalism, including rudeness and unresponsiveness, although some staff were noted as friendly and efficient.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Order Accuracy
There were numerous complaints about incorrect orders and issues with fulfilling mobile app orders.
Food Quality
While some customers enjoyed the food and coffee, there were reports of uncooked items and poor food handling.
- MVMur ViAug 21, 20251.0If you want to wait 15 minutes for a attitude and the worst Dunkin’ food around this is your place.
- ACamed j colonAug 6, 20254.0Its ok 👍
- MRMarilyn RiosAug 16, 20161.0Their very very slow & half the time they give the wrong order
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 805 Main St, Springfield, MA?
Dunkin' at 805 Main St, Springfield, MA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What new holiday drinks can I try at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher from the holiday menu.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, customers can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts credit and debit cards for payment.
Are there any nearby restaurants or places to visit after enjoying Dunkin'?
Nearby, you can visit Los Pelao’s Kitchen, Ho Mei Chinese Restaurant, or The Taste of Italy Springfield for additional dining options.
What convenience and grocery stores are near Dunkin'?
Nearby grocery and convenience stores include Tropical African Market and Honeyland Farm, where you can shop for bakery items, fruits, and vegetables.
Are there any services or amenities close to Dunkin' that could assist visitors?
Yes, nearby services include Visa Care Services for travel needs, ATM services, and Metro by T-Mobile for mobile phone needs.