Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
292 reviews
5 stars
156
4 stars
59
3 stars
37
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Staff Performance
While some customers praised the staff for being friendly and attentive, others noted instances of rudeness and lack of professionalism.
Food Quality
Several reviews mentioned issues with food quality, including burnt items and incorrect orders, although some customers enjoyed their meals.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting clean bathrooms and organized spaces, while others raised concerns about hygiene practices.
- RRRosie RodSep 13, 20252.0Bought an bacon, egg and cheese on a croissant and it was burned on some parts. The girl kept asking me what I had ordered. Repeated myself multiple times. The place was not busy at all.
- VDVega DunhamAug 28, 20255.0The staff was always polite.
- CMCheveka MaldonadoAug 9, 20254.0The woman that's manager there, has no idea what she is doing! She sat in her car for like 20 minutes while we waited for her to give us a refund, while she's on the clock I asked her if she was on break and she said no she's on a call. Also there's an employee with red hair that seems she does not brush her hair its all over the place it gross please have these people wear hair nets or something because its not sanitary
- FEFred EvansMay 18, 20175.0Always he great!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Springfield, MA?
Dunkin' in Springfield, MA is open daily from 5:00 AM to 6:00 PM, except Sunday when it closes at 6:00 PM. Delivery hours are generally from 5:30 AM to 5:30 PM on weekdays and Saturday, and 5:00 AM to 4:00 PM on Sunday.
What types of food and beverages does Dunkin' offer?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and other baked goods. They serve breakfast, lunch, and brunch with specialties like espresso, donuts, and breakfast sandwiches.
Can I order ahead or use a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android. It offers a fast grab-and-go experience and options for curbside pickup and delivery.
Does Dunkin' in Springfield have a drive-thru and delivery service?
Yes, this Dunkin' location has a drive-thru service and offers delivery to customers.
What payment methods does Dunkin' accept?
Dunkin' accepts both credit and debit cards for payment.
Are there any special holiday menu items at Dunkin'?
Yes, during the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte, along with returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
What notable businesses and services are near Dunkin' in Springfield?
Nearby, you'll find another Dunkin', Swift Mart and CITGO gas stations, Angelina Park, and Baseline Elite gym, offering options for fueling up, outdoor recreation, and fitness around your visit to Dunkin'.
Is there a park near Dunkin' where customers can relax after a visit?
Yes, Angelina Park is close to Dunkin', providing a great spot for outdoor relaxation or activities before or after enjoying your coffee and food.
Are there any grocery or market options nearby Dunkin'?
Yes, Pittsfield Farmers Markets is nearby, where customers can shop for fresh produce or other goods, making it convenient to combine errands with a quick stop at Dunkin'.
How can nearby gas stations help customers visiting Dunkin'?
Swift Mart and CITGO gas stations near Dunkin' offer convenient places to refuel your vehicle before or after grabbing your coffee or breakfast, making your trip efficient.