Brand Certified
Dunkin'
3.6(404 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1761 Allen St, Springfield, MA
01118, United States
Certified by Dunkin' • Mar 01, 2026
(413) 782-4590
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
404 reviews
5 stars
177
4 stars
71
3 stars
46
2 stars
23
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.
Staff Attitude
Numerous reviews mentioned unwelcoming and disengaged staff, contributing to a negative customer experience.
Product Availability
Customers expressed disappointment over the frequent lack of menu items and ingredients, impacting their overall satisfaction.
- RCRon ChamberlinFeb 21, 20265.0Fine and Dandy!
- YDYasmin DelgadoJan 31, 20261.0whoever the man was on drive thru today needs to be retrained. no hi welcome to dunkin. just “what can i get for you?” in the most annoyed tone ever.
- GMGrace MurphyJan 13, 20261.0I have never left a review anywhere before. But I fear it has to be addressed that this is the worst Dunkin’ Donuts I have ever been to. I have never gotten the right order, I go there at least 2x a week, never once has my order been completed correctly, they always give me someone else’s order. They also never have any of their ingredients in stock. I just don’t understand what is going on in there.
- RMRxmlaa MogeJan 5, 20261.0Worst place to go to , they rush your order and gave me a whole wrong order , that has pork in it , I felt so disgusting and disrespectful, I am so sick to my stomach and want throw up , also so mad .
- KMKim MartinDec 16, 20255.0I just had a fantastic experience at this Dunkin. The people were so nice. I ordered online the wrong drink. But they were super kind and gave me what I wanted not want I ordered. Thank you
Frequently Asked Questions About Dunkin'
What are the regular opening hours of the Dunkin' at 1761 Allen St, Springfield, MA?
Dunkin' is open daily from 4:30 AM to 9:00 PM at 1761 Allen St, Springfield, MA.
Does Dunkin' in Springfield offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Which meals are served at Dunkin' in Springfield?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Are there any special holiday drinks available at Dunkin'?
Yes, during the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' in Springfield?
You can order ahead using the Dunkin' mobile app available on iOS and Android or through their online ordering link.
Does the Dunkin' at 1761 Allen St have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for fast and convenient service.
What types of food and drinks are Dunkin' Springfield known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and many premium beverages.
Are there any nearby grocery stores for customers visiting Dunkin'?
Yes, Big Y World Class Market is a nearby grocery store offering fresh produce and groceries, convenient for customers to shop before or after visiting Dunkin'.
What nearby restaurants could I visit in Springfield after Dunkin'?
You can visit Peacock Chinese Restaurant for Asian cuisine or Casa Vallarta Mexican Restaurant for Mexican dishes, both located near Dunkin'.
Is there a place to get a propane exchange located near Dunkin'?
Yes, Blue Rhino Propane Exchange is near Dunkin', providing easy propane exchange services for customers in the area.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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