Domino's Pizza

3.0
305 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Springfield? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 136 Walnut St .

Location

Domino's Pizza
136 Walnut St, Springfield, MA
01105, United States

Hours

Reviews

3.0
305 reviews
5 stars
116
4 stars
33
3 stars
21
2 stars
14
1 star
121

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including missing items and wrong pizzas.

Delivery Issues

Many reviews highlighted long wait times for delivery, with some customers waiting over two hours.

Customer Service

Feedback indicated poor customer service experiences, including rude staff and unhelpful management.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, citing issues like undercooked pizza and incorrect preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food quality on occasion.
  • WM
    Worldly Millennial
    Jan 4, 2026
    3.0
    Ordered a pizza and it just was not good. The sauce tasted like what I would get store brand at the grocery store. I've had better pizza when I bought a premium frozen pizza at Big Y. The delivery took longer than expected too. They reply to the reviews saying they are aiming for a five-star experience. How about you aim to be decent first, before you aim for a 5 star experience? This is the lowest rated Domino's in Springfield, by far, it's not close.
  • TB
    Thomas Bailey
    Dec 29, 2025
    1.0
    Regularly late by upwards of an hour. Whoever is running this dominos needs to hire more people
  • CO
    Carmen Ortiz
    Dec 23, 2025
    1.0
    Wont buy from here burn pizza like 🙄 im just better of not buying food outside
  • MM
    Marcella Mitchell
    Dec 3, 2025
    5.0
    Bryson over on walnut Street in spfld was excellent , he provided me with exceptional service to a online order I botched . Thank you so much ❤️
  • CK
    Carter Kleshinski
    Nov 25, 2025
    1.0
    honestly not a great place. the food is typical of a dominos and pretty alright for a pizza chain. my issues were with the disorganized staff, long wait time (an hour), lack of customer service, and the fact that there was a baby in the kitchen. yes, a baby. i could see the stroller and it was crying- definitely breaking health codes if not laws. wouldnt go back just bc of the wait time tbh, but definitely never coming back after the kitchen baby

Frequently Asked Questions About Domino's Pizza

What are the main types of pizza offered at Domino's Pizza in Springfield?

Domino's offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for delivery at Domino's Pizza in Springfield?

Delivery is available from 10:00 AM to midnight Sunday through Thursday, and from 10:00 AM to 1:00 AM on Friday and Saturday.