Domino's Pizza

3.0
298 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Springfield? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 136 Walnut St .

Location

Domino's Pizza
136 Walnut St, Springfield, MA
01105, United States

Hours

Reviews

3.0
298 reviews
5 stars
114
4 stars
33
3 stars
20
2 stars
14
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported receiving incorrect orders, including missing items and wrong pizzas.

Customer Service

There are numerous complaints about rude staff and poor customer service, with some customers feeling disrespected or ignored.

Delivery Issues

Many reviews mention long wait times for delivery, with some orders taking over two hours and others not being delivered at all.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, citing issues like undercooked pizza and incorrect toppings.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
  • GA
    Gregory Ashley
    Nov 4, 2025
    1.0
    Avoid ordering from this location at all costs. A couple of weeks back I ordered a pizza and received the wrong pizza. So then they send out a replacement. So I go to take a bite of the replacement and there is NO SAUCE ON THE PIZZA. How do you make a pizza with no sauce? How? So I call and they give me a credit for a new pizza. Okay great. I order it and it was fine. So I order one more time a couple of weeks later and I receive the order without the extra honey bbq sauce I asked for. So I have to call again and they said I would get a credit on my next order. I call a week later and what do you know? They have no record of that call or any notes under my account for a replacement. Convenient. This location represents the highest level of incompetence you could possibly ask for. Just look at the boatload of 1 star reviews this location has for the same reasons I just stated. I will NEVER order from this location again.
  • AA
    Aaron Artille
    Sep 28, 2025
    1.0
    Like 75% of my orders sit in prep stage for about an hour before going in the oven. If I order food then I’m hungry. Never once had a driver even attempt delivery to my door.
  • EJ
    Elty Jade
    Aug 26, 2025
    5.0
    the service and the food was as good as you can expect from a dominos the location itself is a bit barebones but definately worth ordering from. *this location is not dine in*
  • AD
    Adia Duke
    Aug 13, 2025
    1.0
    Good OSS always burnt… over and under cooked… staff is rude and ignorant… place needs to be closed down
  • RK
    Ron King
    Aug 12, 2025
    4.0
    I don't go for the pizza but for those surprisingly good wings. They stay moist even after being dropped in my fryer, I can tell that these things have been in a good marinade .

Frequently Asked Questions About Domino's Pizza

What are the main types of pizza offered at Domino's Pizza in Springfield?

Domino's offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for delivery at Domino's Pizza in Springfield?

Delivery is available from 10:00 AM to midnight Sunday through Thursday, and from 10:00 AM to 1:00 AM on Friday and Saturday.