This profile is uncertified and using publicly sourced data
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Business Details
About
Grocery StoreMiscellaneous Retail
Welcome to Big Y at Fresh Acres, your destination for all your grocery needs in Springfield! Big Y at Fresh Acres is your trusted local supermarket, serving the community with top-quality products & excellent customer service. Big Y at Fresh Acres helps to make your shopping experience convenient & enjoyable. Big Y's commitment to providing fresh & local products sets us apart. When it comes to grocery sales near you, Big Y at Fresh Acres offers competitive prices & regular discounts to help you save on your grocery shopping. Rack up points & stack up savings with myBigY Rewards. At Big Y at Fresh Acres, we are more than just a supermarket. Visit your local Big Y store today to experience the Big Y difference.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.