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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(213 reviews)

Business Details

(413) 737-3026
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1252 Saint James Ave, Springfield, MA
01104, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.7
213 reviews
5 stars
112
4 stars
34
3 stars
14
2 stars
2
1 star
51
  • AL
    Athena Luna
    Mar 15, 2026
    1.0
    I’m usually a very understanding person, but my experience today was frustrating. I was the only customer waiting inside while most of the attention was on the drive-thru. I ordered a bacon avocado toast, but it came out without the bacon. When I politely mentioned it, the employee you could tell she was frustrated, and when my food was returned, the bacon added on top was burnt. I understand that rush hour can be busy, but customers ordering inside should still receive the same attention and correct orders.
  • BW
    Beth Ward
    Feb 9, 2026
    3.0
    I usually NEVER have an issue with my Dunkin' but I guess theres a first time fir everything. Server was EXCELLENT and attentive. Quality of my sandwich was horrible. Burnt bacon, croissant crumbled once picked the sandwich up!! Come on my people...this was Monday, February 8, 2026 @11:34
  • GS
    Gary Schnaper
    Jan 21, 2026
    5.0
    As always, consistent, good, coffee
  • RR
    Rosie Rod
    Jan 15, 2026
    1.0
    Workers are always loud and obnoxious. There was a girl who screamed at two of the male workers telling them that's the reason they are about to get fired. Always clowning and not working. The two male workers, specially the one with blue hair is very loud always swearing. Unprofessional. Do not recommend coming to this Dunkin.
  • DD
    David
    Dec 12, 2025
    1.0
    Place is trash. Get my orders wrong. Seems like no one there wants to work there. Hash browns were cold, sandwich was made wrong and so was my iced coffee. Don’t recommend going to this dunkin. Service is horrible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1252 Saint James Ave, Springfield, MA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified April 26, 2026Yext Knowledge Graph
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