Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,086 reviews
5 stars
372
4 stars
264
3 stars
210
2 stars
82
1 star
158
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers noted that the restaurant was clean, with well-maintained dining areas and bathrooms, although some reported issues with cleanliness in specific areas.
Service Quality
Customer experiences with service were mixed; while some praised friendly and efficient staff, many others reported slow service, incorrect orders, and poor communication.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others complained about cold, incorrect, or stale food.
Management Issues
Several reviews highlighted problems with management, including poor handling of customer complaints and staff treatment, leading to a negative impact on service.
Play Area
The play area was appreciated by families, providing a fun environment for children, although some noted it could be cleaner.
- HPHeather-Lynn Pierce1 day ago3.0My girls (8 & 9) love the play area here, but the service is usually terrible I'm sorry to say! There always seems to be either not enough staff on shift or even when there does seem like plenty of help, they take a ridiculously long time to complete orders. Just yesterday we ordered two items to go for my son who wasn't with us at the time. He wanted a quarter pounder with cheese only & McCrispy plain. Well plain usually means nothing on it, but they added pickles despite the label right on it that said plain. Glad I checked before leaving. Please pay more attention staff! You should get what you pay for. Simple mistake maybe, but happens far too often for us customers. It also shouldn't take 10+ mins for fast food I'm sorry. We had a number & sat down at a table awaiting our order, but it took so long I had to approach the counter to ask for it because nobody brought it out, even though I could see it sitting on a tray behind the counter. I was told they were still waiting on drinks, but that should literally take two seconds. Needless to say, they have lots of room for improvement. Speed & accuracy of orders specifically. Friendliness however is usually evident at least. Just could use some more staff & definitely a bit more effort. I will compliment the cleanliness as we almost always notice someone cleaning whenever we visit.
- KKKayla5 days ago1.0Placed a curbside pickup and been waiting in curbside spot for 30 minutes, my boyfriend had to go inside and say something about our order. These employees need to pay more attention or not do curbside pickup if they can't handle it!!
- KPkaren peretNov 17, 20255.0Birthday party for my 7 year old grandson and his entire 1st grade! Fabulous time. Great staff support. 6-7 theme!
- VRVicky RobidouxNov 3, 20255.0Service was good. It's fast food.
- DDDoug_ro962Oct 30, 20255.0Always clean and food on time
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 59 W Main St, Spencer, MA?
McDonald's at 59 W Main St in Spencer, MA is open every day from 5:00 AM to midnight.
Does this McDonald's location offer a drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight.
What delivery options are available at McDonald's in Spencer?
McDonald's offers delivery from 5:00 AM to 11:30 PM daily, including curbside pickup service.
How can I order food for delivery from this McDonald's?
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's, Spencer?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's located on 59 W Main St?
Yes, WiFi is available for customers at this McDonald's location.
What are some nearby gas stations where I can refuel before or after visiting McDonald's?
Nearby gas stations include Hess Express, Speedway, Sunoco Gas Station, and Sunoco, convenient for a quick stop around your McDonald's visit.
Where can I find ATMs near McDonald's in Spencer?
You can find ATMs at LibertyX Bitcoin ATM, Coinme, and Cornerstone Bank ATM near McDonald's at 59 W Main St.
Are there other dining options close to McDonald's on 59 W Main St?
Yes, nearby dining options include Subway, Pizza Hut, George's Pizza, and Yamato Asian Bistro, offering variety before or after your visit.
Can I use the McDonald's mobile app to order and earn rewards at this Spencer location?
Yes, you can use the McDonald's app, available on iOS and Android, to order and earn rewards through MyMcDonald's Rewards program.