Dairy Queen Grill & Chill

4.4
1257 reviews
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Business Details

291 Main St, Spencer, MA
01562-1836, United States
(508) 885-2748
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
291 Main St, Spencer, MA
01562-1836, United States

Hours

Reviews

4.4
1,257 reviews
5 stars
738
4 stars
348
3 stars
101
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted poor customer service experiences, particularly with staff attitudes and treatment of customers.

Food Quality

Mixed feedback on food quality; while some enjoyed the ice cream and burgers, others reported issues with cold food and incorrect orders.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms, suggesting a need for better maintenance.

Speed of Service

While many praised the quick service, others experienced long wait times, especially during busy periods.

Value for Money

Customers expressed concerns about rising prices and perceived value, particularly for smaller portion sizes.
  • JL
    Jesus Lopez
    Oct 3, 2025
    1.0
    Came in with my buddies had a bad experience while trying to eat all we could hear was the boss mistreating the employees. Long story short we all felt the need to write a review about it. Taking business somewhere else from now on.
  • AC
    Anthony Carelli
    Oct 3, 2025
    1.0
    Came in with some friends a few days ago, and it was a weird experience. We were trying to eat while only being able to hear the boss bicker at the employees the whole time. You could tell the staff was miserable and the ice cream was melted and just okay. Just go somewhere else that treats their workers with basic respect and tastes decent, let’s just say that we won’t be back.
  • TB
    Tyler Baranowski
    Oct 3, 2025
    1.0
    I would give 0 stars if i could. Came in earlier in the week with a group and witnessed the boss screaming at the employees. It was super uncomfortable to watch, and honestly, it made me feel bad for the staff. The ice cream was okay, but the whole vibe was just off because of the boss's behavior. Plus, while we were trying to enjoy our Blizzards, we could hear the boss' nasty remarks from across the room. Who wants to hear that while they're trying to relax? It was super uncomfortable. Honestly, I'm shocked anyone would treat their employees like that in front of customers. It makes me wonder what it's like behind the scenes. I'm all about supporting local businesses, but not when it means supporting a toxic work environment. I won't be back until I hear about some serious changes in ownership. Save your money and go somewhere that values both its customers and its employees.
  • JL
    Javier Lopez
    Sep 18, 2025
    5.0
    Quiet, good food. Go ahead and try it.!
  • WF
    William Fredette
    Sep 9, 2025
    4.0
    Quick fix
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Spencer, MA?

Dairy Queen Grill & Chill in Spencer is open daily from 10:30 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Spencer?

It is located at 291 Main St, Spencer, MA 01562-1836, United States.