Dairy Queen Grill & Chill

4.4
1265 reviews
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Business Details

291 Main St, Spencer, MA
01562-1836, United States
(508) 885-2748
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
291 Main St, Spencer, MA
01562-1836, United States

Reviews

4.4
1,265 reviews
5 stars
745
4 stars
348
3 stars
101
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the burgers and ice cream, though some noted issues with temperature and consistency.

Service Issues

Multiple reviews highlighted poor customer service experiences, particularly related to staff behavior and order accuracy.

Cleanliness

While many praised the cleanliness of the location, some reviews mentioned the need for updates and better maintenance.

Value for Money

Several customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers reporting positive interactions while others experienced rudeness.
  • WM
    Will M
    2 days ago
    5.0
    This is an excellent DQ location. The restaurant was very clean. The staff very friendly and attentive. And... they made my burger to order exactly the way I wanted it.
  • AB
    Arthur Blodgett
    3 days ago
    5.0
    Great burger. Great prices tooo.
  • ML
    Melody Linnell
    Jan 2, 2026
    5.0
    Nice 3 pc chicken basket with fries,drink and a sundae $7.00 +tax.
  • HP
    Heather-Lynn Pierce
    Nov 24, 2025
    5.0
    Great place with classic favorites whether you're in the mood for a tasty burger, crispy tenders, or a sweet treat, they've got you covered! Fair prices, fresh hot food, delicious desserts. Come hungry, leave happy! Awesome place for anyone in need of some good food. Kid friendly also. Dine in or take it to go. Drive thru option also available. Outdoor seating here too during appropriate weather (warmer months). Check them out. Located conveniently across from Dippin Donuts just down the road from Leicester Walmart.
  • TB
    Tyler Baranowski
    Oct 3, 2025
    1.0
    I would give 0 stars if i could. Came in earlier in the week with a group and witnessed the boss screaming at the employees. It was super uncomfortable to watch, and honestly, it made me feel bad for the staff. The ice cream was okay, but the whole vibe was just off because of the boss's behavior. Plus, while we were trying to enjoy our Blizzards, we could hear the boss' nasty remarks from across the room. Who wants to hear that while they're trying to relax? It was super uncomfortable. Honestly, I'm shocked anyone would treat their employees like that in front of customers. It makes me wonder what it's like behind the scenes. I'm all about supporting local businesses, but not when it means supporting a toxic work environment. I won't be back until I hear about some serious changes in ownership. Save your money and go somewhere that values both its customers and its employees.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Spencer, MA?

Dairy Queen Grill & Chill in Spencer is open daily from 10:30 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Spencer?

It is located at 291 Main St, Spencer, MA 01562-1836, United States.