Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
515 reviews
5 stars
195
4 stars
102
3 stars
87
2 stars
44
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service from staff, leading to frustration.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others received cold or improperly prepared items.
Staff Performance
Staff performance varied significantly, with some employees praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.
Cleanliness
The restaurant was noted as clean and well-maintained by some customers, although there were complaints about unsanitary conditions in certain instances.
Management
Feedback on management was mixed, with some praising managers for their helpfulness and others criticizing them for poor handling of customer complaints.
- DRDonald RustNov 10, 20252.0Consistently the slowest drive thru service of any McDonald’s I’ve ever been to. Doesn’t matter time of day, there is always a long line or a long wait or both.
- RRRaymond RosarioOct 22, 20252.0No standards. This is the only place to eat within a 20 mile radius??30mins and they straight up quit on the drive thru line. They took my money. I waited 30+ mins and had to drive away with no food. They treat people like cattle here.
- RCRobert ChamberlainOct 15, 20255.0The boy bobby was quite a help
- KDKelly DarmofalskiSep 20, 20255.0Nice turn around as of recently, large fries are back to full, new managers, improved staff, striving to make change! Keep up the positive improvements!
- BDBob DoleAug 18, 20251.0Service is horrible. No sense of urgency and staff does not care about wait times. McD has left the fast food category.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
McDonald's Southwick, MA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.
What are the delivery hours for McDonald's Southwick?
Delivery service is available daily from 6:00 AM to 10:00 PM except on Fridays and Saturdays when it extends to 11:00 PM.
Which payment options are accepted at this McDonald's?
McDonald's Southwick accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Southwick offer drive-thru and mobile ordering services?
Yes, this McDonald's location offers drive-thru, mobile ordering, McDelivery, gift cards, mobile offers, and WiFi services.
How can I order McDonald's for delivery or pickup on my phone?
You can order using the McDonald's App available on the Apple App Store and Google Play or via their delivery website at https://mcdonalds.order.online/business/-5579.
What is the address and contact number of McDonald's in Southwick?
The McDonald's is located at 214 College Hwy, Southwick, MA 01077. You can reach them at +1 413-569-0540.
What popular coffee shops are near this McDonald's?
Nearby coffee shops include Sunflower Smoothie Cafe and Dunkin', both great spots to grab a coffee before or after your visit.
Where can I find fitness and wellness centers near McDonald's Southwick?
You can visit Crossover Fitness 24/7 for gym facilities or participate in classes at Sunflower Yoga at Nutmeg's, both conveniently located nearby.
Are there any pharmacies or convenience stores close to McDonald's for additional shopping needs?
Yes, CVS Pharmacy and Millie's Country Store are nearby for pharmacy and convenience shopping, offering added convenience during your visit.