Brand Certified
Dunkin'
3.5(248 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
397 College Hwy, Southwick, MA
01077, United States
Certified by Dunkin' • Mar 01, 2026
(413) 569-9144
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southwick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
248 reviews
5 stars
96
4 stars
51
3 stars
32
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Product Consistency
Many reviews highlighted issues with food and drink quality, including old or poorly made items, and frequent stock shortages.
Staff Attitude
While some customers praised friendly staff, others noted a lack of professionalism and training among employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, particularly in the bathrooms and dining areas.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their visits while many expressed frustration with service and product quality.
- DEDale EarnhardtFeb 3, 20264.0Of the two Dunkin’ Donuts in Southwick, this is the better one. Steve is friendlier and more experienced. They also burn the coffee in the morning a lot less than the other location does.
- EYEmma-Lee YJan 28, 20262.0It’s 2026. How have y’all not figured out how to 86 an item. And how is it out of stock 1/3 of the times it’s ordered. That’s just ridiculous
- DEDadrian EllingtonNov 7, 20255.0Macchiato was just right! Thanks, young man!
- SWSavannah WilliamsonOct 4, 20251.025 minutes in the drive thru for a simple coffee order to be messed up. Nothing but issues. Absolutely horrible service.
- JSJeriline SimoneauSep 29, 20255.0Drive thru only and love it
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Southwick, MA?
Dunkin' Southwick is open daily from 5:00 AM to 9:00 PM, providing early morning to late evening service.
What types of meals does Dunkin' Southwick serve?
They serve breakfast, lunch, and brunch, with a menu featuring coffee, espresso, breakfast sandwiches, donuts, and tea.
Does Dunkin' Southwick offer delivery or curbside pickup services?
They provide delivery services and curbside pickup options for customer convenience.
Can I order ahead from Dunkin' Southwick using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for faster service.
What is new on the holiday menu at Dunkin' Southwick?
New items include the Cookie Butter Cloud Latte and the Berry Sangria Refresher, plus the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Does Dunkin' Southwick have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
Is there free Wi-Fi available at Dunkin' Southwick?
Yes, Dunkin' Southwick offers free Wi-Fi to customers.
What are some nearby places I can visit around Dunkin' Southwick?
Nearby, you can visit Southwick Tae Kwon Do for martial arts, Kettlebread Deli Restaurant for American sandwiches, or Southwick Community Episcopal Church for a local religious site.
Are there automotive services near Dunkin' Southwick?
Yes, nearby automotive options include Walt's Auto Sales and Napa Auto Parts for car sales and parts.
Where can I shop for clothing near Dunkin' Southwick?
Bears n Buses is a nearby women's clothing store and general clothing shop you may want to check out after your visit.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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