Dunkin'

3.5
248 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southwick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
397 College Hwy, Southwick, MA
01077, United States

Hours

Reviews

3.5
248 reviews
5 stars
96
4 stars
50
3 stars
32
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Product Consistency

Many reviews highlighted issues with food and drink quality, including old or improperly made items.

Staff Attitude

While some customers praised friendly staff, numerous reviews noted a lack of professionalism and training among employees.

Cleanliness

Several customers mentioned unsanitary conditions in the store, particularly in the bathrooms and dining area.

Menu Limitations

Customers expressed disappointment over a limited menu and frequent unavailability of items.
  • DE
    Dadrian Ellington
    Nov 7, 2025
    5.0
    Macchiato was just right! Thanks, young man!
  • SW
    Savannah Williamson
    Oct 4, 2025
    1.0
    25 minutes in the drive thru for a simple coffee order to be messed up. Nothing but issues. Absolutely horrible service.
  • JS
    Jeriline Simoneau
    Sep 29, 2025
    5.0
    Drive thru only and love it
  • AS
    Alex Stupak
    Aug 21, 2025
    1.0
    Slowest Dunkin in the world
  • HD
    Hugo Daou
    Aug 1, 2025
    4.0
    Relaxing and sweet

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Southwick, MA?

Dunkin' Southwick is open daily from 5:00 AM to 9:00 PM, providing early morning to late evening service.

What types of meals does Dunkin' Southwick serve?

They serve breakfast, lunch, and brunch, with a menu featuring coffee, espresso, breakfast sandwiches, donuts, and tea.