Dunkin'

4.1
264 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
386 E. Main St, Southbridge, MA
01550, United States

Hours

Reviews

4.1
264 reviews
5 stars
144
4 stars
58
3 stars
31
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising the morning staff for being friendly and efficient, while others report rude and unprofessional behavior from the afternoon crew.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Consistency

Customers noted inconsistency in drink preparation and food quality, with some drinks being made correctly while others were not.

Cleanliness

The location is generally reported as clean, with some customers appreciating the cleanliness of the bathrooms.

Speed of Service

While some customers experienced long wait times, particularly during busy hours, others praised the quick service during morning shifts.
  • AS
    Ava Sargent
    Oct 20, 2025
    1.0
    Inconsistent. Same drink, yet very different.
  • BN
    Brooke Nietzel
    Oct 3, 2025
    1.0
    We ordered a Dunka Latte and it came out completely wrong. When we asked politely if they carried coffee milk (which is needed for the drink), the employee told us they don’t sell enough of them to bother carrying it. Not only that, but they refused to remake the drink and never let us know in advance that it couldn’t be prepared correctly. It was very disappointing — both the drink and the service.
  • FC
    Felicia Crane
    Sep 8, 2025
    4.0
    I always order ahead and they always have my order Ready. Drive thur line move faster then most
  • BR
    Big Red
    Jun 22, 2023
    1.0
    Slowest service ever. Workers talk to their friends and ignore waiting customers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southbridge, MA?

Dunkin' in Southbridge, MA is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' Southbridge offer delivery and pickup services?

Yes, Dunkin' Southbridge offers both delivery and curbside pickup services for customer convenience.