Dunkin'

3.9
309 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
419-423 Main St, Southbridge, MA
01550, United States

Hours

Reviews

3.9
309 reviews
5 stars
161
4 stars
50
3 stars
40
2 stars
18
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude and unprofessional behavior from staff, including incorrect orders and confrontational attitudes.

Order Accuracy

Frequent complaints about incorrect orders and poor attention to detail, leading to customer frustration.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including cleanliness issues in the dining area and the presence of a dog behind the counter.

Coffee Quality

While some customers praised the coffee, others noted inconsistencies in taste and quality, with some drinks being served incorrectly.

Mixed Experiences

Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by numerous negative reports.
  • CB
    Cymro Bach
    Dec 30, 2025
    5.0
    America runs on Dunkin
  • SS
    Sebastian Schott-Dove
    Dec 9, 2025
    1.0
    Fine service and food, though manager I believe Melissa is extremely unprofessional and threatening in the work place, and my own ma heard her say "I'll kill you" to a couple of the kids working there. I just can't support that kind of behavior, especially from someone in a position of power over another.
  • CP
    Caroline Pisarchuk
    Nov 24, 2025
    1.0
    They mess up my order every single time. Half of them are rude, the other half dont care.
  • BC
    Ben Clough
    Nov 11, 2025
    4.0
    The food and coffee are phenomenal but the service is okay.
  • DD
    DSr
    Oct 30, 2025
    1.0
    Seems unhygienic Guy at night is rude

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southbridge, MA?

Dunkin' in Southbridge is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.