Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several mentioning confrontational behavior and poor customer service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food/drink preparations.
Cleanliness
Several customers expressed concerns about hygiene, mentioning unsanitary conditions and cleanliness issues within the store.
Speed of Service
While some customers appreciated the fast service, others experienced long wait times, particularly during busy hours.
Product Quality
Mixed feedback on food and drink quality, with some praising the coffee while others noted inconsistencies and dissatisfaction with certain menu items.
BC
Ben Clough
Nov 11, 2025
4.0
The food and coffee are phenomenal but the service is okay.
DD
DSr
Oct 30, 2025
1.0
Seems unhygienic
Guy at night is rude
SP
Sarah Peloquin
Sep 19, 2025
1.0
These people can’t read. They can’t read the labels they put on their own cups. They can’t read the labels on their bottles to refill the machines. There is always raspberry flavor put where the coconut goes. I’m convinced 75% of employees over there don’t speak any English because everything is always wrong and yet the order was correctly written on the cup. Also the manager is confrontational and has trouble keeping certain lids in stock and likes to double charge for cold foam. I have changed my entire morning routine to avoid this dunkins I suggest you do the same.
Save your money take the extra 5 minutes to go to the dunkins in Sturbridge by Kahula and you’ll have a chance at getting something drinkable.
MS
Madelline Santiago
Sep 19, 2025
4.0
They were fast and efficient..
AI
Adam Itchkawich
Aug 12, 2025
3.0
Food is what you expect. Service was not good. Try using a friendly voice and be helpful. After all, you are in a service position.
What are the operating hours of Dunkin' in Southbridge, MA?
Dunkin' in Southbridge is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What seasonal drinks are currently available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this Southbridge location.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
What is the address and contact number for Dunkin' in Southbridge?
Dunkin' is located at 419-423 Main St, Southbridge, MA 01550. You can contact them by phone at +1 508-765-2500.
Are there any nearby places where I can continue my visit after Dunkin'?
Yes, nearby attractions include the La Salle Reception Center, which hosts events and concerts, and the Festival of Trees community events. Both are great spots to visit after enjoying your coffee at Dunkin'.
Is there a church close to Dunkin' where I can visit before or after grabbing my coffee?
Several churches are nearby, such as the First United Methodist Church and the Notre Dame Catholic Church, providing opportunities for worship or reflection before or after your visit to Dunkin'.
Are there any convenient services near Dunkin' for errands or quick stops?
Yes, nearby you will find pharmacies like CVS Pharmacy and Walgreens, as well as financial services such as LibertyX Bitcoin ATM and Santander Bank ATM, making it easy to handle errands before or after your visit to Dunkin'.