Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve South Hadley, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.8
214 reviews
5 stars
66
4 stars
30
3 stars
16
2 stars
7
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many feeling disrespected and treated poorly.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including incorrect items and poor food quality.
Wait Times
Customers consistently complained about long wait times both in-store and at the drive-thru, often exceeding reasonable expectations.
Staff Attitude
Many reviews noted a lack of friendliness and positive attitude among employees, contributing to a negative customer experience.
Management Issues
Several customers pointed out poor management and disorganization, leading to inefficient service and unresolved complaints.
- JSJunior SantiagoNov 17, 20251.0Horrible service and slow
- ASAli SchellenbergNov 13, 20251.0Worst Dunkin I’ve ever gone to, found hair in my drink. Cashier lady was quick and snarky and seems like she hates being there.
- JAJustin AlexanderOct 28, 20251.0I went to get a coffee in the morning! I ended up having to call police to get my money back. They sold me the wrong thing then said I didn’t order a coffee. I called the cops to get my refund and then they started lying saying they asked me to leave and I was being aggressive. I have a pending case them lying about things could get me in jail for a long time. I don’t appreciate it and I would higher recommend not going here it’s not worth the headache and potential charges cause they are a bunch of little girls.
- JVJenna VanderhulstOct 27, 20255.0Very kind staff, Hassana helped me out and was so kind! The reviews worried me, but the staff was nothing but helpful, fast, kind, and my drink + food tasted amazing ☺️ Will be coming back
- TDTatiyana DavidsonOct 23, 20255.0I had a great experience, the 2 night shift closers were great and respectful . The young lady made my coffee amazing :)
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in South Hadley, MA?
Dunkin' is open daily from 5:00 AM to 8:00 PM for dine-in, takeout, and delivery services.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers delivery service but does not provide curbside pickup.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options, including vegetarian choices.
Where is Dunkin' located in South Hadley, MA?
Dunkin' is located at 491 Newton St, South Hadley Shopping Center, Hampshire, South Hadley, MA 01075.
Is there a drive-thru at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What are some nearby dining options around Dunkin' in South Hadley?
Nearby dining options include Egg And I (breakfast and brunch), Friendly's (American restaurant), Mandarin Gourmet (Chinese restaurant), and Parthenon Restaurant (Greek, Italian, and pizza).
Are there any nearby coffee shops or donut shops near Dunkin'?
Yes, nearby coffee and donut shops include another Dunkin Donuts location and Cumberland Farms, which also serves coffee.
What nearby retail and convenience stores can I visit along with Dunkin'?
Nearby retail and convenience stores include Dollar General, Rocky's Ace Hardware, and Cumberland Farms convenience store and gas station.
How can nearby places like Navy Recruiting Station WMASS and Army Recruiting South Hadley complement a visit to Dunkin'?
Visitors coming to Navy Recruiting Station WMASS or Army Recruiting South Hadley can conveniently stop by Dunkin' for coffee, breakfast, or a quick snack before or after their appointment.