McDonald's

3.1
1235 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
179 Rockdale Ave, South Dartmouth, MA
02748, United States

Hours

Reviews

3.1
1,235 reviews
5 stars
354
4 stars
210
3 stars
223
2 stars
150
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude behavior from management.

Food Quality

Numerous complaints were made about cold food, poorly prepared items, and overall dissatisfaction with the quality of meals.
  • JM
    José Norberto Pacheco de Medeiros
    Dec 20, 2025
    1.0
    Spent 35 minutes before my order was supposed to be delivered to my table. It was an app order and it requested the table number which I gave. I had to go to counter after a long wait. Manger said she put it out and someone must've taken it. I said you didn't do your job and bring it to table 101 as requested on app. They finally brought my order...WRONG! Sandwiches incorrect, wrong size coffee, missing apple pie, extra hash brown and sugar instead of equal....I'm diabetic and sugar i avoid everyday! Makes me wonder if that's what they put in my coffee when I use the drive thru. VERY VERY DISAPPOINTED!! Manager couldn't even apologize to me! The server was a sweetheart and apologetic! Manager gets 👎🏻👎🏻👎🏻👎🏻👎🏻
  • MM
    Matt
    Dec 20, 2025
    1.0
    Food is always wrong, takes FOREVER to get anything in the drive-thru, just go literally anywhere else and you'll have a better experience
  • ME
    maria encarnacion
    Dec 17, 2025
    1.0
    30 minutes in drive through, this is no longer fast food
  • OM
    Origen Monteiro
    Nov 21, 2025
    1.0
    Came for a simple Big Mac meal, nobody was there, pulled right up to the window and waited suprisingly long to get a brick Mac, two rock hard buns with sour Mac sauce and cold hamburger. Completely ruined my appetite.I’ll make sure to inspect my food before pulling off thats for sure.
  • SV
    Shauna Vierling
    Nov 10, 2025
    4.0
    We came here for the play place for our son. Service was slow but was expecting it, looking at the reviews. If they are short staffed, there's only so much they can do. Our order was correct and food was as expected. The play place was ok. It has a few levels but my son didn't want to go up too high

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours every day of the week.

When is the drive-thru service available at this McDonald's?

The drive-thru is open 24/7, available all day, every day.