Stop & Shop

3.6
529 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
713 East Broadway, South Boston, MA
02127, United States

Hours

Reviews

3.6
529 reviews
5 stars
194
4 stars
106
3 stars
115
2 stars
53
1 star
61

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported that the store is dirty and in need of maintenance, with issues like moldy food and unclean conditions.

Staffing Issues

Customers frequently mentioned a lack of staff, particularly at checkout, leading to long wait times and poor customer service experiences.

Pricing

Many reviews highlighted high prices compared to other grocery stores, with some customers expressing dissatisfaction with the value for money.

Product Availability

Customers noted frequent stock issues, with many items being out of stock or not available, particularly in the produce and dairy sections.

Customer Service

While some customers praised individual staff members for their friendliness, overall sentiment indicated a decline in customer service quality.
  • E
    İnci Erdinç
    Nov 5, 2025
    5.0
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  • GY
    Gerald Young
    Oct 22, 2025
    5.0
    Great spot Great location.
  • AC
    Ava-lyn Caban
    Oct 11, 2025
    3.0
    The store persay is not bad what is bad is the fact that you can never find parking and the store is empty because the neighborhood uses it as a parking lot and no one does anything so other stores it is.
  • VC
    Viau Christian
    Sep 29, 2025
    5.0
    1re épicerie aux États-Unis que nous trouvons les prix raisonnables
  • KT
    Kevin Trimm
    Aug 26, 2025
    5.0
    They had what we were looking for.

Frequently Asked Questions About Stop & Shop

What are the main services offered by Stop & Shop at 713 East Broadway, South Boston?

Stop & Shop offers in-store shopping, online ordering with delivery and pickup options, and additional services like Peapod, RedBox, UPromise, Western Union, Order It!, Coinstar Exchange, and Coinstar.

What are the operating hours for Stop & Shop in South Boston?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.