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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(439 reviews)

Business Details

(617) 268-4075
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
75 Old Colony Ave, South Boston, MA
02127, United States

Hours

Reviews

4.0
439 reviews
5 stars
229
4 stars
92
3 stars
58
2 stars
18
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong specifications.

Customer Service

Feedback on staff behavior was mixed; some praised the kindness of employees, while others reported rudeness and poor service.

Speed and Efficiency

Several reviews highlighted the quick service and efficient drive-thru, although some noted that speed sometimes compromised food quality.

Cleanliness

There were complaints about cleanliness, particularly regarding the state of the dining area and bathrooms.

Food Quality

Customers had varying experiences with food quality, with some enjoying their items while others reported issues like cold food or poor coffee.
  • HH
    HannahQ
    Feb 24, 2026
    1.0
    Two portions of black, charred baconTwo portions of black, charred bacon
  • TM
    Thomas Michael
    Feb 16, 2026
    1.0
    Went through their drive thru ordered a LARGE Hot Caramel Craze Latte. Took multiple times for them to recite my order correctly. Mind you English is my first language… I planned on using my reward points on the Dunkin app (950 points for ANY size signature latte). I arrive at the drive thru window, in a rush at this point, they scan my QR code from the Dunkin app for payment and then they hand me a MEDIUM Iced Carmel Craze Latte. Angry and disappointed I just went on my way; I chose to keep it moving instead of dealing with the incompetent staff. I will not be returning at this location.
  • GP
    Georgiana Pagounis
    Feb 13, 2026
    5.0
    This review is specifically for the guy who runs the drive-through order taking on weekday mornings. Whatever he is being paid is certainly not enough and this franchise is lucky to have him on staff. He keeps the drive-through line moving unbelievably fast with excellent order accuracy. I can truly say I have never experienced anything like it.
  • CW
    Chris welvet
    Jan 21, 2026
    1.0
    I’m disappointed with yesterday’s order. The sandwich was cold, and cheese was added even though I didn’t request it. This took away from the overall experience, and I hope more attention is paid to order accuracy and food quality in the future.
  • LB
    Lindsey Brothers
    Dec 17, 2025
    1.0
    This location does NOT know how to read a reciept. Never in my life has three been THREE whole things wrong with my order. Never ordering from this place again

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in South Boston, MA?

Dunkin' is open Monday to Friday from 4:30 AM to 11:00 PM, Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

What special drinks are available during the holiday season at Dunkin'?

During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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