Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in South Boston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 163 Old Colony Ave .
Numerous customers reported extremely long delivery times, with some orders taking over 2 hours and others never arriving at all.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and difficulty reaching the store by phone.
Food Quality
Several customers complained about the quality of the food, mentioning cold, incorrect, or poorly made pizzas.
Order Accuracy
Frequent issues with incorrect orders were noted, with customers receiving wrong items or missing components.
Management Problems
Reviews indicated a lack of effective management, with reports of unprofessional behavior from staff and unresolved complaints.
KK
Kristen K
5 days ago
1.0
I ordered food from this location on Saturday night, and never received it. The tracker said their delivery driver brought the food at 2:30AM, but I was up and waiting - and no one came.
I went in person to the store Sunday morning to request a refund. The store manager offered to make the food I hadn't received then and there, but I still would've been out a 10 dollar tip, and a 5 dollar delivery fee. So I asked again for a refund. She said she had to ask her supervisor, and then complained that my refund would come out of her money, and that it shouldn't be her problem because she left the store Saturday night before my order came in.
Because clearly I deserve a guilt trip on top of an empty stomach and having my money taken from me without getting the service or food I was due.
If you're not going to bother to deliver the food: cancel the order, and refund the money. It's that simple. I would've still gone to bed hungry, but at least I could've gotten a little more sleep.
Not providing the food and not providing a refund makes you a CROOK.
Having to work through a "Customer Support Bot" to make this right when I've been told to expect a refund in 1-3 business days, and haven't received one, is an insult.
We need a little less "thank you for your feedback" and a little more actually fixing this problem, because I see from the other reviews here that stealing from your customers and leaving them hungry is a frequent issue at this location.
AP
alay patel
6 days ago
1.0
Having experience with worst quality of services from past three orders and they are not even picking up phone calls.
AS
Aryan Sharma
Nov 16, 2025
1.0
Worst store ever!!! hasn’t refunded my money for an undelivered order since 16 days. Always delivers late and there is no manager here at this store and no one answers the call ever day or night if they do by chance do its always a spanish speaker who will hang up as soon as you speak english
GT
Gwen Turner
Nov 11, 2025
1.0
Ordered a customized large, waited for an hour, and then my order never arrived and was marked as “delivered”.
Called the store and was ignored for 20 minutes
Uhm. Yeah. ☹️
AA
Austin
Nov 10, 2025
1.0
They never answer the phone and they almost always screw something up they said my order would be here in 29 minutes it was almost an hour and a half when the app said they had arrived and nobody was here I waited 5 min and then the app said order was cancelled
What types of pizza crusts does Domino's Pizza in South Boston offer?
Domino's Pizza offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizza options.
What are the delivery hours for Domino's Pizza at 163 Old Colony Ave, South Boston?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday and Saturday from 10:00 AM to 2:00 AM.
Can I order both pickup and delivery from this Domino's location?
Yes, this Domino's location offers curbside pickup, delivery, and no-contact delivery services.
What payment methods are accepted at Domino's Pizza in South Boston?
They accept a wide range of payment options including credit cards like American Express, Mastercard, Visa, Discover, contactless payments, cash, Bitcoin, PayPal, Afterpay, and more.
Are there vegetarian food options available at Domino's Pizza in South Boston?
Yes, this Domino's location serves vegetarian dishes.
What is the address and contact number for Domino's Pizza in South Boston?
The address is 163 Old Colony Ave, South Boston, MA 02127, and the phone number is +1 617-268-2900.
Where can I place an online order for delivery or carryout from this Domino's location?
You can order delivery or carryout online through Domino's official website at https://www.dominos.com/en/restaurants.
Are there any nearby places of interest to Domino's Pizza at 163 Old Colony Ave where I can visit before or after my order?
Yes, nearby places include Eagle Kitchen Supply for home goods, BCFitness gym to work out, and Dirty Italian restaurant if you're exploring other dining options.
How can I get to Domino's Pizza in South Boston using local landmarks or businesses?
You can find Domino's near Eagle Kitchen Supply and Azmera African Hair Braiding; these recognizable local businesses can help you navigate to 163 Old Colony Ave.
Are there other pizza restaurants close to Domino's Pizza on Old Colony Ave?
Yes, other nearby pizza places include Pizza Pie-er, offering more pizza choices in South Boston.