Outback Steakhouse

4.0
2493 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Somerville off of Grand Union Blvd and Artisan Way near by the Assembly Row Mall and AMC.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
625 Grand Union Blvd., Somerville, MA
02145, United States

Hours

Reviews

4.0
2,493 reviews
5 stars
1,356
4 stars
507
3 stars
267
2 stars
116
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with many customers reporting inattentive or rude staff, while others praised friendly and attentive service.

Food Quality

Food quality was inconsistent, with several customers experiencing cold or overcooked meals, while others enjoyed well-prepared dishes.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing long wait times and poor management responses to complaints.

Positive Highlights

Despite the negatives, some customers had positive experiences, enjoying specific dishes like the Bloomin' Onion and praising certain staff members for excellent service.
  • WB
    wilker blaise
    Nov 14, 2025
    5.0
    Great Birthday Dinner at Outback Steakhouse I celebrated my birthday today with an old friend who actually shares the same birthday, and we had an awesome experience at Outback Steakhouse. I had the 20 oz ribeye with wings, and both were cooked perfectly and seasoned just right. My friend ordered a chicken and shrimp dish with some great sides and loved her meal too. Our server, Isabella A., was the highlight of the night. She’s from Peru and was incredibly friendly, attentive, and made sure we had everything we needed. She checked in on us often without being overbearing and really made the dinner feel special. Overall, couldn’t have asked for a better birthday dinner. Great food, great service. If you go, definitely ask for Isabella—you won’t regret it.
  • EJ
    Emmanuel Juin
    Nov 7, 2025
    5.0
    I went there with a group of 7 total including me and I was taken care by Michelle a very nice young lady. She took care of us like family members. She even tried to say a few words in French having notice that we were also Speaking French as my friends were from France actually. Michelle and her co-worker are the best not just in Massachusetts but in the whole Universe. Thanks Michelle for lovingly taking care of our needs and wants. Keep higher the Good work. David Juin.
  • JS
    Jennifer Siegel
    Nov 4, 2025
    1.0
    I must say what a doozie this place is. After staying away for many years we have been back 3 times now in the last year and ALL 3 TIMES were absolutely terrible. After last night's terrible customer service we will never return. Servers sitting around talking, playing on phones and just not working. Ordered a non alcoholic specialty drink and watched the bartender talking to the servers for 10 mins before he started making the drinks after the order went in. 15 mins and then they bring my 8 year old and ALCOHOLIC drink. They also told me that they didnt have any steak sauces other than A1. How does a steakhouse not have steak sauce? The quality of thos place had gone down tremendously and the wait staff is all terrible. No customer service skills at all. Take your order. Don't check on you, don't refill drinks, etc but want that full tip. Insane
  • EA
    Eduardo Alves
    Nov 2, 2025
    2.0
    2 Estrela pelo atendimento da recepcionista Por que o resto foi pessimo , primeira e última vez
  • CC
    Courtney Ciulla
    Nov 1, 2025
    1.0
    was going to this location for years was a tradition on special occasions food was always fresh and clean and staff friendly. last night we stopped in was practically empty dirty to the point in the restroom was vomit on the bathroom floor. when we got our food was cold and was not as we are used to . later that night my son got food poisoning was extremely sick . i called to make them aware and was met with hardly a apology just asking if i went to the hospital and have documentation of him getting sick . please be advised and skip this location

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.