McDonald's

3.6
1695 reviews
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Business Details

14 McGrath Hwy, Somerville, MA
02143, United States
(617) 666-9666
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14 McGrath Hwy, Somerville, MA
02143, United States

Hours

Reviews

3.6
1,695 reviews
5 stars
709
4 stars
328
3 stars
253
2 stars
113
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and confrontational attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and unsatisfactory food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables, bathrooms, and even bugs found in food.

Food Quality

Feedback varied on food quality, with some praising specific items while others complained about stale or cold food.

Efficiency

While some customers noted fast service, others experienced long wait times and issues with order fulfillment.
  • RR
    Raghuveer Reddy
    Nov 5, 2025
    5.0
    gpod place to eat
  • TT
    Tony
    Oct 30, 2025
    1.0
    Lady at front counter was brash and rude. Kitchen was slow on a seemingly dead morning. Also didn’t even fill my cup for a drink I paid for.Also missing two items from bag didn’t bother going back in.
  • LG
    Ludmira Gomes
    Oct 29, 2025
    1.0
    I’m extremely disappointed with the experience my son and his friends had at this McDonald’s today around 4 pm. My son accidentally dropped his fries, and instead of showing any understanding or professionalism, one of the workers yelled at him and kicked him and his friends out of the restaurant. This kind of behavior is completely unacceptable. Accidents happen, especially with kids, and a good employee would have handled the situation with patience and basic customer service, maybe even offered to replace the fries. Instead, this worker chose to embarrass and scold my son as if she were his parent. I expect McDonald’s staff to treat customers, especially children, with respect and understanding. Management needs to address this situation immediately, because no one should be treated that way for a simple mistake.
  • LS
    Lynda Stapel
    Oct 12, 2025
    1.0
    No coffee in DoorDash order. WHERE IS MY COFFEEEEEEE! Update: After not receiving my coffee, I went to retrieve my coffee (after attempting to call but no one answered). The dining room is suppose to open at 7am, as it says on their door. I was there at 7am and waited about 10 minutes outside the door, along with several other people. The employees would pass by the door and stare at us as they passed. Boooooo!
  • TG
    Tracie Gillespie
    Oct 10, 2025
    3.0
    Sad McDonald's is so expensive nowadays. $30 for burgers and fries for 3 people. Got our order home and the Happy Meal box was empty, just the apple slices were in there. Disappointing.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 14 McGrath Hwy, Somerville?

McDonald's at 14 McGrath Hwy, Somerville is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.