Dunkin'

3.8
443 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
282 Somerville Ave, Somerville, MA
02143, United States

Hours

Reviews

3.8
443 reviews
5 stars
211
4 stars
82
3 stars
61
2 stars
18
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted poor management and rude employees.

Food Quality

Many reviews mentioned issues with food quality, including poorly made sandwiches and inconsistent coffee taste.

Cleanliness

Multiple customers highlighted cleanliness issues, particularly in the bathrooms and overall store condition.

Order Accuracy

Frequent complaints about incorrect orders and delays in service, especially with app orders.

Parking Issues

Several reviews warned about aggressive towing practices in the parking lot, causing frustration for customers.
  • XY
    Xiao Ying
    Jan 5, 2026
    3.0
    The legendary "America Runs on Dunkin'," I grabbed a bite after shopping at the nearby Target. The taste was so-so, but it was cheap. I ordered a $6 combo meal, which included: Bacon, Egg & Cheese Sandwich: I chose the croissant (see bottom for reasons)... I watched the staff reheat the egg and bacon in the oven, so it was quite oily; the croissant was fluffy and crispy, but also a bit oily. I felt really guilty eating it. Hash Brown: Such tiny hash browns! Perfect for one bite. A little overcooked, dark and burnt, but quite fragrant. Although the ingredient list didn't say anything, I could taste the eggy flavor. Medium Coffee: I told the staff to add only whole milk, no sugar or syrup. She was shocked, asking me repeatedly, and even when I picked up my order, she asked again if it was really good. The coffee tasted like as plain as water, comparable to the level of China's Lucky Star Coffee. P.S.: The accent of a female staff at this branch was really a test of listening skills... To be honest, I only understood the word "croissant" the whole time I was ordering.
  • AV
    Alyssa Veazey
    Nov 8, 2025
    1.0
    They have a scam going with B and B towing! BEWARE! If you park there (which there’s signs saying you can pay to park) and you do not spend ALL of your time in the Dunkin Donuts, your car will be gone. They literally wait for you to leave and then immediately call the tow truck. There was even a lady who paid to eat at a restaurant sharing the same parking lot and they towed her as well! $200 cash only 🙄
  • RB
    Rachel Baron
    Sep 25, 2025
    4.0
    Be aware of a young tall skinny male who works here he has a temper and can become beligerant and refuse service. The female manager is very nice but she probably can't handle all the young kids here. Her service is wonderful and she keeps things going. As I was telling her about the employee's behavior I pointed out that the cooler was leaking and someone could have slipped and fell easily. She made an employee mop it but this shows that employees are focusing on personality issues and drama while they JUST make food INSTEAD OF MINDING THE STORE. Still it's still one of the best locations around for quality food and coffee that remains the same as it has for years. Conveniently located, on public transportation.
  • TS
    T. WassaJimen (SÕĹ)
    Sep 24, 2025
    1.0
    Shat on the seat of bathroom.... & no napkins nor toilet paper
  • KM
    Kaylee mulligan
    Sep 21, 2025
    1.0
    soft

Frequently Asked Questions About Dunkin'

What are the holiday beverage specials currently available at Dunkin' in Somerville, MA?

Dunkin' in Somerville is featuring the new Cookie Butter Cloud Latte, the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher for the holiday season.

What are the regular opening hours for the Dunkin' location at 282 Somerville Ave?

The location is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:30 PM.