Dunkin'

3.8
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
282 Somerville Ave, Somerville, MA
02143, United States

Hours

Reviews

3.8
440 reviews
5 stars
211
4 stars
82
3 stars
60
2 stars
18
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are friendly and efficient, while others are reported to be rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and confusion with app orders, leading to customer frustration.

Cleanliness

Multiple reports of dirty bathrooms and overall unclean conditions in the store.

Speed of Service

Service speed is inconsistent; some customers report quick service while others experience long wait times.

Product Quality

Inconsistent quality of food and drinks, with some customers expressing disappointment in taste and freshness.
  • AV
    Alyssa Veazey
    Nov 8, 2025
    1.0
    They have a scam going with B and B towing! BEWARE! If you park there (which there’s signs saying you can pay to park) and you do not spend ALL of your time in the Dunkin Donuts, your car will be gone. They literally wait for you to leave and then immediately call the tow truck. There was even a lady who paid to eat at a restaurant sharing the same parking lot and they towed her as well! $200 cash only 🙄
  • RB
    Rachel Baron
    Sep 25, 2025
    4.0
    Be aware of a young tall skinny male who works here he has a temper and can become beligerant and refuse service. The female manager is very nice but she probably can't handle all the young kids here. Her service is wonderful and she keeps things going. As I was telling her about the employee's behavior I pointed out that the cooler was leaking and someone could have slipped and fell easily. She made an employee mop it but this shows that employees are focusing on personality issues and drama while they JUST make food INSTEAD OF MINDING THE STORE. Still it's still one of the best locations around for quality food and coffee that remains the same as it has for years. Conveniently located, on public transportation.
  • TS
    T. WassaJimen (SÕĹ)
    Sep 24, 2025
    1.0
    Shat on the seat of bathroom.... & no napkins nor toilet paper
  • KM
    Kaylee mulligan
    Sep 21, 2025
    1.0
    soft
  • SR
    Sivakumar Ramamurthy
    Aug 20, 2025
    1.0
    I ordered a latte, coffee maker muffin and a blueberry muffin about 3 days ago. The latte was VERY light and the muffins were dry and felt like they crumbled just by looking at them. When I complained and told the barista there he said that he couldn’t do anything as he was told by his manager to make coffees light and he was being monitored by the security cameras. When I said I’d write a review he said that his manager owned multiple stores and nothing would happen. I wanted to write this the day I visited this place but I was to tired due to the code not being good. Stores like these are diluting the Dunkin brand just like the barista is diluting the coffee. But in the end all said and done don’t choose this place to recharge if your on a road-trip

Frequently Asked Questions About Dunkin'

What are the holiday beverage specials currently available at Dunkin' in Somerville, MA?

Dunkin' in Somerville is featuring the new Cookie Butter Cloud Latte, the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher for the holiday season.

What are the regular opening hours for the Dunkin' location at 282 Somerville Ave?

The location is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:30 PM.