Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Somerville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor treatment.
Product Quality
Many customers express dissatisfaction with the quality of coffee and food, citing issues like burnt coffee and undercooked food.
Cleanliness
Several reviews mention cleanliness issues, particularly in restrooms, which detracts from the overall experience.
Operational Issues
Customers frequently report problems with order accuracy and long wait times, especially during busy periods.
Convenience
The 24-hour availability and location are appreciated, but construction nearby has been noted as a hindrance.
MR
Miguel Rodezno
Feb 20, 2026
1.0
This morning I went to buy a midnight coffee and the guy just said he didn't have any. He didn't say sorry he didn't have any or that he could make it in a couple of minutes. He didn't even want to answer my greeting. How can they have people like that working?
EC
Eric O'Driscoll (corcgaigh)
Feb 11, 2026
4.0
Nothing to add
BS
Bahadır Kadir S.
Jan 1, 2026
5.0
Great people works here! 🫶🏼
MB
Moufak Ben
Nov 20, 2025
2.0
Bad treatment from manager
DM
Djana Mesinovic
Oct 13, 2025
3.0
I am not a big fan of their coffee; it's a lot of sugar and calories.