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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(238 reviews)

Business Details

(617) 628-3355
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
519 Somerville Ave, Somerville, MA
02143, United States

Hours

Reviews

3.6
238 reviews
5 stars
103
4 stars
49
3 stars
18
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and long wait times, often citing understaffing as a major issue.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly and attentive service, others reported rudeness and lack of professionalism.

Cleanliness

Numerous reviews highlighted poor cleanliness, particularly in bathrooms and food preparation areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, indicating a need for better training and organization.

Food Quality

While some customers enjoyed the food and drinks, others complained about stale or poorly prepared items.
  • NM
    Nomadic Methods
    Feb 20, 2026
    5.0
    The employee was actually pleasant and the food was fresh and good. My coffee was made perfectly . They worked quickly and effeciently. It was impressive . I ended up falling asleep writing a paper at the table, To my surprise the employee woke me up and asked if I was ok or needed anything . Handed me a water and told me. He just wanted to make sure I was alright . And told me I looked tired . I was safe and could rest up a while If I needed . That's the level of compassion care and non judgemental attitude that is needed in this world now more than ever .
  • WK
    William Konstantinidis
    Jan 29, 2026
    1.0
    Worst dunkin
  • NP
    Nemanja Petrovic
    Jan 26, 2026
    5.0
    New store and everything is perfect. Love the atmosphere inside and the staff is very nice. This is the best Dunkin I’ve ever been to.
  • JJ
    Joseph (Joey)
    Jan 6, 2026
    1.0
    New store, order is always messed up. Had no cream cheese spread with my bagel, not even a side in the bag. The staff needs training.
  • BN
    Bobby Minh Nguyen
    Dec 6, 2025
    2.0
    The staff communicate too terrible, lack of thoughtful to customer. Not gonna return to this place.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 519 Somerville Ave, Somerville, MA?

Dunkin' is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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