Chipotle Davis Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistent issues with incorrect or incomplete orders, especially for online and mobile orders.
Customer Service
Feedback highlighted a lack of professionalism and rudeness among staff, with many customers experiencing negative interactions.
Food Quality
Several reviews mentioned poor food quality, including cold items, small portions, and unsatisfactory ingredients.
Operational Efficiency
Customers noted inefficiencies in service, including long wait times and disorganization during busy periods.
Cleanliness
The restaurant was frequently described as dirty, with unkempt dining areas and overflowing trash.
KR
Kevin Rosa
Dec 5, 2025
2.0
Don't bother trying to order ahead, it's completely dysfunctional at this location. They keep the prepared orders in the back and you have to flag down an employee to get it for you but today they just weren't even making the mobile orders.
My lunch was supposed to be ready at 1pm but I waited and waited and at 1:20 I finally gave up and left without the meal I paid for. The lone lady working the to-go area was gone in the bathroom for a while but over the 10 minutes when she was back I think I saw 2 orders get completed.
Don't waste your time and money like me.
MM
Moon
Nov 29, 2025
1.0
I just had the worst experience of my life as a gluten-free person.I have coeliac disease and I went to ask them to make a gluten-free bowl and none of the workers understood what I was saying. I asked for gluten-free and they thought I wanted a free bowl and insisted that I would have to pay. I said that I will pay but I just want it gluten-free and again they said it’s not possible free you’ll have to pay for like 15 minutes until I just left.
I have had a very good experiences at Chipotle as a gluten-free person before but this specific location I will never go back to, and I wouldn’t recommend to anyone
AB
Asnin Bary
Nov 17, 2025
1.0
haven’t ate chipotle in over two years due to their sketchy reputation with the food they serve but decided to order today through uber eats- got my bowl everything was correct as i went to take my first bite there was a long strand of red hair. i’m gagging as i write this, needless to say i will never eat chipotle again especially never at this location
AB
Amanda Bouman
Nov 7, 2025
1.0
Most inefficient operations I’ve ever seen
TG
Timothy Greene
Nov 7, 2025
1.0
portions were insanely small, and the cashier overcharged me and lied about it. so many better food options in the area. i'd drive 10 minutes longer to go to a different chipotle next time
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Davis Square serve?
Chipotle Mexican Grill in Davis Square serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the opening hours for Chipotle Mexican Grill in Davis Square?
Chipotle in Davis Square is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Davis Square offer pickup and delivery services?
Yes, Chipotle Davis Square offers both in-store pickup and delivery services.
Can I order Chipotle food online or through a mobile app?
Yes, you can order Chipotle food online through their website or using the Chipotle app available on the Apple App Store.
What is the address of Chipotle Mexican Grill in Davis Square, Somerville?
The address is 274 Elm St, Middlesex, Somerville, MA 02144, located in Davis Square Plaza next to H&R Block.
Does Chipotle Davis Square offer any loyalty or rewards programs?
Yes, Chipotle offers a rewards program where you can sign up to earn exclusive offers and free food.
Is Chipotle Mexican Grill in Davis Square inclusive and welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Davis Square?
Before or after your meal at Chipotle, you can visit nearby spots like Starbucks for coffee, The Perfect Threading Spa for a beauty treatment, or Davis Spa for massage therapy.
Are there any nearby services that can complement my visit to Chipotle in Davis Square?
Yes, nearby services include H&R Block for tax and financial services, BlueFern Massage Therapy, and Boston Tattoo Company if you're interested in tattoo and piercing services.
How can I find Chipotle Mexican Grill in relation to local transit or landmarks in Davis Square?
Chipotle is located in Davis Square Plaza at 274 Elm St, next to H&R Block, making it easy to find when visiting popular landmarks or using local transit in Davis Square.