Chipotle Mexican Grill

3.5
498 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Davis Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
274 Elm St, Somerville, MA
02144, United States

Hours

Reviews

3.5
498 reviews
5 stars
198
4 stars
118
3 stars
46
2 stars
30
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect or incomplete orders, especially for online and mobile orders.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, with many customers experiencing negative interactions.

Food Quality

Several reviews mentioned poor food quality, including cold items, small portions, and unsatisfactory ingredients.

Operational Efficiency

Customers noted inefficiencies in service, including long wait times and disorganization during busy periods.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and overflowing trash.
  • KR
    Kevin Rosa
    Dec 5, 2025
    2.0
    Don't bother trying to order ahead, it's completely dysfunctional at this location. They keep the prepared orders in the back and you have to flag down an employee to get it for you but today they just weren't even making the mobile orders. My lunch was supposed to be ready at 1pm but I waited and waited and at 1:20 I finally gave up and left without the meal I paid for. The lone lady working the to-go area was gone in the bathroom for a while but over the 10 minutes when she was back I think I saw 2 orders get completed. Don't waste your time and money like me.
  • MM
    Moon
    Nov 29, 2025
    1.0
    I just had the worst experience of my life as a gluten-free person.I have coeliac disease and I went to ask them to make a gluten-free bowl and none of the workers understood what I was saying. I asked for gluten-free and they thought I wanted a free bowl and insisted that I would have to pay. I said that I will pay but I just want it gluten-free and again they said it’s not possible free you’ll have to pay for like 15 minutes until I just left. I have had a very good experiences at Chipotle as a gluten-free person before but this specific location I will never go back to, and I wouldn’t recommend to anyone
  • AB
    Asnin Bary
    Nov 17, 2025
    1.0
    haven’t ate chipotle in over two years due to their sketchy reputation with the food they serve but decided to order today through uber eats- got my bowl everything was correct as i went to take my first bite there was a long strand of red hair. i’m gagging as i write this, needless to say i will never eat chipotle again especially never at this location
  • AB
    Amanda Bouman
    Nov 7, 2025
    1.0
    Most inefficient operations I’ve ever seen
  • TG
    Timothy Greene
    Nov 7, 2025
    1.0
    portions were insanely small, and the cashier overcharged me and lied about it. so many better food options in the area. i'd drive 10 minutes longer to go to a different chipotle next time

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Davis Square serve?

Chipotle Mexican Grill in Davis Square serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the opening hours for Chipotle Mexican Grill in Davis Square?

Chipotle in Davis Square is open every day from 10:45 AM to 11:00 PM.