Dunkin'

4.0
248 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Somerset, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
978 County St, Somerset, MA
02726, United States

Hours

Reviews

4.0
248 reviews
5 stars
135
4 stars
47
3 stars
28
2 stars
13
1 star
25

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Staff Performance

Feedback indicates a decline in staff quality and service, with reports of rudeness and lack of experience among new employees.

Service Speed

Customers experienced long wait times and poor communication, particularly during busy hours.

Product Quality

Several reviews mentioned issues with food quality, including stale items and poorly prepared drinks.

Customer Experience

While some customers praised friendly staff and good service, many expressed disappointment with recent changes and overall service decline.
  • DN
    deez nutz
    Nov 17, 2025
    5.0
    best dunkin
  • MS
    Mandy Silva
    Nov 17, 2025
    1.0
    The workers are arrogant, mock customers and mess around like a recess school yard. Completely unprofessional some of the workers
  • CS
    Craig Simmons
    Oct 18, 2025
    1.0
    No staff. 30 minutes to get a coffee. No communication. And then the coffee is wrong at the end of the ordeal. Not good.
  • SB
    Stephen Blumberg
    Sep 9, 2025
    1.0
    Bagels are stale,we're toasted when I asked for plain.Ordered one drink and they brought three.
  • TT
    Thomas H Perry (TP)
    Aug 30, 2025
    2.0
    What has happened to this Dunkin’? I ordered two muffins and both were half frozen and soggy. Really disappointing. Hopefully they can figure out what’s going on and get it back on track.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Somerset, MA?

Dunkin' Somerset, MA is open daily from 4:00 AM to 9:00 PM.

Can I order ahead or get delivery from this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app and delivery services are available from 5:00 AM to 9:00 PM daily.