Taco Bell / KFC

3.2
334 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 21 S Quinsigamond Ave in Shrewsbury. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
21 S Quinsigamond Ave, Shrewsbury, MA
01545, United States

Hours

Reviews

3.2
334 reviews
5 stars
110
4 stars
50
3 stars
62
2 stars
27
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect orders.

Cleanliness

The facility was often described as unclean, with reports of unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of care and professionalism among employees.

Operational Issues

Customers expressed frustration over early closures and limited menu availability during late hours.
  • NG
    nancy griffin
    Nov 12, 2025
    3.0
    Not sure what is going on with the pot pies. But I never got one without any gravy in it. This one tastes like it is the breading on the chicken with more pepper and is dried out. The one I got before was only about half filled. As it's a bit cold today I'd figure that a pot pie would be good. Not today.
  • GC
    Griffin Correia
    Oct 31, 2025
    2.0
    Managed to cock up my mobile order pretty spectacularly. Service inside restaurant was not very good either.
  • RH
    Ryan H
    Oct 20, 2025
    5.0
    Love love LOVE this Taco Bell/KFC. The people who work here are fantastic and are the reason I come back. I work in the area and regularly visit the food places around but this one of the only stores where the workers know who I am from my regular visits. They are so friendly and kind, especially the young lady works the window seemingly every single day. Thank you for fire sauce and wedge recommendation ;)
  • CR
    Carlos Rodriguez
    Oct 13, 2025
    5.0
    Clean facility
  • JV
    Julia VandenAkker
    Sep 9, 2025
    1.0
    One of the worst Taco Bell’s I’ve ever been to. The tortillas were falling apart, the cheesy Gordita crunch had no cheese on it, they forgot the sauce for one of the tacos and it was just all around awful.

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the Taco Bell drive-through in Shrewsbury?

The drive-through is open daily from 10:00 AM to midnight (12:00 AM).

What are the dine-in hours for Taco Bell in Shrewsbury?

Dine-in service is available daily from 10:30 AM to midnight (12:00 AM).