Taco Bell / KFC

3.2
335 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 21 S Quinsigamond Ave in Shrewsbury. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
21 S Quinsigamond Ave, Shrewsbury, MA
01545, United States

Hours

Reviews

3.2
335 reviews
5 stars
110
4 stars
50
3 stars
61
2 stars
28
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale, cold, and improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and drink areas.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.
  • JH
    jeff holman
    Dec 17, 2025
    2.0
    The chicken tenders were gross, very thin layer of breading on reheated chicken. A burrito that doesnt have onions in its recipe randomly had onions in and was disgusting. The hard chupla taco was over cooked and was supposed to be a soft taco. The servers don't pay attention to the customers. The cups were dirty. The tables were gross and dirty. The entire drink area was disgusting (trash everywhere, no straws, barley any covers). Its over expensive for an absolute horid experience.
  • SG
    Stephanie Guyette
    Dec 8, 2025
    1.0
    Look at the soda machine. I lost count of the flies. Food went into the trash. Workers didnt acknowledge and only said use kiosk to order.
  • NG
    nancy griffin
    Nov 12, 2025
    3.0
    Not sure what is going on with the pot pies. But I never got one without any gravy in it. This one tastes like it is the breading on the chicken with more pepper and is dried out. The one I got before was only about half filled. As it's a bit cold today I'd figure that a pot pie would be good. Not today.
  • GC
    Griffin Correia
    Oct 31, 2025
    2.0
    Managed to cock up my mobile order pretty spectacularly. Service inside restaurant was not very good either.
  • RH
    Ryan H
    Oct 20, 2025
    5.0
    Love love LOVE this Taco Bell/KFC. The people who work here are fantastic and are the reason I come back. I work in the area and regularly visit the food places around but this one of the only stores where the workers know who I am from my regular visits. They are so friendly and kind, especially the young lady works the window seemingly every single day. Thank you for fire sauce and wedge recommendation ;)

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the Taco Bell drive-through in Shrewsbury?

The drive-through is open daily from 10:00 AM to midnight (12:00 AM).

What are the dine-in hours for Taco Bell in Shrewsbury?

Dine-in service is available daily from 10:30 AM to midnight (12:00 AM).