Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20-7 Boston Turnpike in Shrewsbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers praised the burgers and fries for being delicious and well-prepared, though some noted inconsistencies in quality and overcooked items.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders, particularly for takeout.
Cleanliness Concerns
Several customers reported unsanitary conditions, including dirty tables and overflowing trash cans, which negatively impacted their dining experience.
Pricing
Feedback indicated that many customers found the prices to be high relative to the quality of food received.
Positive Staff Interactions
Despite some negative experiences, several customers mentioned friendly and helpful staff, particularly highlighting individual employees who provided excellent service.
TC
Thomas Cruickshank
Nov 6, 2025
5.0
Great place to eat
MS
Mary Sanchez
Oct 5, 2025
5.0
So delicious 😍😍😍
PL
Peter Lyons
Aug 28, 2025
5.0
Cleaner than some 5Guys I've been to.
RM
Rafaella Medeiros
Aug 21, 2025
5.0
I had a great first experience this week, the fries were amazing
They have the Coke machine, but most flavors aren't available.
DS
Drew Stupski
Jun 29, 2025
1.0
Absolutely terrible gross place to eat at quit and found better employment at Amazon
....RUN FOR YOUR LIFE I'll never return go to the Worcester location burgers raw 99.9% the time people sweat dripping on your food over the grill 😋😋 RUNNNNN AWAY they don't clean NOTHING half ass the whole way
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Shrewsbury accept reservations?
No, Five Guys at 20-7 Boston Turnpike in Shrewsbury does not accept reservations.
What are the regular opening hours for Five Guys in Shrewsbury?
Five Guys in Shrewsbury is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and in-store pickup services?
Yes, Five Guys offers delivery every day from 10:00 AM to 9:30 PM and also provides in-store pickup services.
Can I order Five Guys' menu online from the Shrewsbury location?
Yes, you can view the menu and place orders online through their official ordering website or app.
What special food offerings does Five Guys have at the Shrewsbury location?
They offer classic burgers, fries double-cooked in peanut oil, hot dogs, 250,000+ burger customizations, and over 1,000 milkshake combinations.
What payment methods are accepted at Five Guys in Shrewsbury?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys in Shrewsbury wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, seating, parking, and restrooms.
Are there any nearby places to visit before or after dining at Five Guys in Shrewsbury?
Yes, nearby places include White City Shopping Center for shopping, GNC Live Well for supplements, and Lakeside Family Dental if you need dental services.
What dining options are available near Five Guys Shrewsbury?
Nearby dining options include Panera Bread, Papa Gino's for pizza, Burger King, I Craze Yogurt for frozen yogurt, Osaka for sushi, and Jimmy's Tavern & Grill for American fare.
How can I get to Five Guys in Shrewsbury using nearby landmarks or services?
Five Guys is located at 20-7 Boston Turnpike near White City Plaza and is close to popular spots like The Paper Store gift shop and Santander Bank branch, making it easy to find while shopping or running errands.