Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shrewsbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
217 reviews
5 stars
92
4 stars
25
3 stars
16
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff and negative interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and a lack of attention to maintaining the store.
Quality of Food and Drinks
Feedback on food and drink quality was mixed, with some praising specific items while others complained about undercooked or stale food.
Staff Attitude
Several reviews mentioned unfriendly staff behavior, including eye-rolling and dismissive attitudes towards customers.
- RURenan USANov 12, 20253.0the break fast is good but it takes forever if you order more than 3 things i wait around 25 min for 12 donuts 1 box of joe coffe , 1 bacon egg cheese and 1 small hot chocolate 😩. no good
- MBMike BNov 5, 20253.0Nice people, customer but SLOW going.
- LMliv mediaSep 27, 20251.0HORRIBLE customer service, the lady with red and black hair is so rude EVERYTIME, And she runs to cashier bc she is too lazy to do orders but still hatesss customer service they gave me normal milk on a drink where I specified I cant have REGULAR MILK due to allergies, and she yelled in my face saying she couldn’t do anything about it, I neverrrrr leave reviews but everyone in this dunkin has horrible ethics.
- SHSteve HSep 7, 20251.0Not friendly, iced coffee came out looking like iced tea (gross) . Staff isnt friendly just stare at you when you walk up. Elderly man walking up next to me had a problem with his coffee and they didnt even say anything to him just have him a dirty look
- JCJorge CostaAug 9, 20255.0Excellent quality coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' in Shrewsbury, MA at 118 Boston Tpke?
This Dunkin' location in Shrewsbury, MA is open 24 hours a day, every day of the week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' provides both delivery and curbside pickup services for your convenience.
What are some featured holiday drinks available currently at this Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using an app for quick pick-up at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, which is available on both iOS and Android platforms for a fast grab-and-go experience.
What are some specialties of this Dunkin' location?
This Dunkin' is known for its espresso, coffee, donuts, breakfast sandwiches, and tea offerings.
Does this Dunkin' offer food options for breakfast, lunch, and brunch?
Yes, this location serves breakfast, lunch, and brunch meals.
Does this Dunkin' have a drive-thru?
No, this Dunkin' location does not have a drive-thru service.
Which nearby restaurants could I visit before or after stopping at this Dunkin'?
You can visit nearby restaurants such as D'tandoor, B.GOOD, Jersey Mike's Subs, Pho Sure, Omi Korean Grill, Wah-Bo Grill, and Party City for additional dining or shopping options.
Are there places nearby where I can get a smoothie or juice besides Dunkin'?
Yes, nearby smoothie and juice bars include Nothing Bundt Cakes, Gong cha USA, and Apple Spice Cafe and Juice Bar, perfect for refreshing beverages after your Dunkin' visit.
What nearby places could help with banking or shipping needs while visiting Dunkin'?
Nearby financial and shipping services include Santander Bank US - ATM, Western Union, and The UPS Store 6460, convenient for your errands while in the area.