Business Details
About
Mexican Restaurant
Chipotle Shrewsbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,111 reviews
5 stars
443
4 stars
262
3 stars
124
2 stars
58
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Portion Sizes
Many reviews highlighted dissatisfaction with portion sizes, often describing them as small or inadequate for the price paid.
Food Quality
Several customers noted issues with food quality, including overly salty dishes, stale chips, and incorrect orders.
Operational Issues
Customers experienced problems with store hours, including early closures and unavailability of menu items, which contributed to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service at certain times.
- SPShantanu Patil3 days ago3.0This used to be one of the good Chipotle in area. Just ordered a chicken bowl with double chicken double beans . Came home to find forget double they didn't even give me half the portion. No wonder Chipotle is loosing customers
- WHWorcester Here3 days ago1.0What happened to Chipotle? It's not just the price increases, but honestly it's degraded in every single way possible. Have been eating at Chipotle for 20 years, but pace slowed down considerably past few years. From full high quality bowls to $15 disgusting food, everything has changed. The people, the price, the food.. All get zero stars.
- HGHena GoswamiNov 12, 20251.0I would give this location 0 stars if I could. Dilennia was our server and the service was absolutely disgusting. She was not welcoming at all and seemed like she’s forced to work. Treat your customers with a little more respect, it’s the least you can do. Will never be back to this location.
- NSNatalia Luiza SilvaNov 10, 20255.0I’ve been chipotle customer for the past 7 years and Shrusberry location NEVER let us down. This is THE BEST location EVER!! If you want a real good chipotle food just please go to this location.
- ALAmanda LoughNov 10, 20255.0Grabbed dinner around 6:30pm on Sunday evening. The employees on staff were friendly and efficient. I ordered Barbacoa tacos and my husband got a steak bowl. The food at Chipotle is always amazing, just as it was for this meal! The restaurant itself was very clean - every table top not in use was clean :)
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Shrewsbury known for?
Chipotle Shrewsbury is a fast-casual Mexican restaurant chain known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Shrewsbury?
Chipotle Mexican Grill in Shrewsbury is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Shrewsbury offer pickup and delivery services?
Yes, Chipotle Shrewsbury offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Shrewsbury?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle Shrewsbury accommodate customers who prefer contactless or digital payment?
Yes, Chipotle Shrewsbury accepts credit cards and supports online orders, making digital payments convenient.
Can I earn rewards or get exclusive offers when dining at Chipotle Shrewsbury?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What are some nearby dining options if I want to explore other cuisines near Chipotle Shrewsbury?
Nearby dining options include Chef of India and Bollywood Grill for Indian cuisine, Lakeside Bar & Grille for American food, Jersey Mike's Subs for sandwiches, and Thai Time for authentic Thai food.
Are there nearby places where I could get a haircut or a spa treatment after visiting Chipotle Shrewsbury?
Yes, Spa and beauty services nearby include Massage Ultra, Perrone's Barber Shop, Supercuts, and Shrewbury Hair Salon.
What nearby amenities could be convenient for customers visiting Chipotle Shrewsbury?
Customers can find several nearby amenities such as The UPS Store 6460 for printing and shipping services, Shrewsbury Laundromat for laundry, and Verizon for mobile phone needs.
Is Chipotle Mexican Grill in Shrewsbury welcoming to LGBTQ customers?
Yes, Chipotle Shrewsbury welcomes LGBTQ customers as part of their inclusive service policy.