Chipotle Mexican Grill

3.6
1116 reviews
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Business Details

97 Boston Turnpike, Shrewsbury, MA
01545, United States
(508) 752-1726
https://locations.chipotle.com/ma/shrewsbury/97-boston-turnpike?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1267
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About

Mexican Restaurant
Chipotle Shrewsbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
97 Boston Turnpike, Shrewsbury, MA
01545, United States

Hours

Reviews

3.6
1,116 reviews
5 stars
445
4 stars
262
3 stars
126
2 stars
58
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior.

Portion Sizes

Many customers express dissatisfaction with portion sizes, noting that they are often smaller than expected for the price.

Food Quality

Food quality is inconsistent, with reports of overly salty dishes, stale ingredients, and incorrect orders.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and unsanitary conditions.

Operational Issues

Customers have experienced issues with store hours, including early closures and unavailability of menu items.
  • ZT
    Zoe T
    5 days ago
    4.0
    It’s chipotle so it’s a hit or miss but this location is pretty good, they always have rewards and points for free guacamole, or chips. There’s also plenty of tables if you want to dine in.
  • SS
    Sandy
    Jan 6, 2026
    1.0
    very poor service and rude staff. Average quality of food
  • NL
    Nick Lenihan
    Jan 2, 2026
    3.0
    Probably the worst Chipotle experience I have had in a while. The good parts is the inside seating area being adequate for what it is suited for. And the food looked freshly stocked. It’s quiet on the inside but thats where it stopped The bad: Every other chipotle i have been to has both given me a free cup for water as well as an extra salsa on the side when I order chips. Here, they charged me, the cup was $3.68 for a fountain cup because supposedly they didn’t have cups for tap water. And as well when I asked for an extra medium salsa they only gave me one medium salsa with no explanation. I am unsure if I will return but this visit seemed like a ripoff of my money
  • RS
    Ruan Silva
    Dec 15, 2025
    5.0
    This is or go to chipotle we become regular even avoiding the Worcester location we drive a little more but the service and the food here is waaaaay better,
  • CB
    Colleen Long Booth
    Dec 7, 2025
    5.0
    I take out....never eat in so I cannot really rate the atmosphere.
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Shrewsbury known for?

Chipotle Shrewsbury is a fast-casual Mexican restaurant chain known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Shrewsbury?

Chipotle Mexican Grill in Shrewsbury is open daily from 10:45 AM to 11:00 PM.