Dunkin'

3.6
222 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shirley, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2 Fredonian St, Shirley, MA
01464, United States

Hours

Reviews

3.6
222 reviews
5 stars
84
4 stars
52
3 stars
34
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others reported rudeness and poor customer interaction.

Cleanliness and Environment

The location was described as clean and well-maintained, with a pleasant atmosphere for dining.

Quality Control

Several reviews highlighted issues with food quality, including improperly prepared items and inconsistent drink temperatures.
  • NP
    Natalia Perez
    Dec 31, 2025
    1.0
    This place should change management ASAP they are suppose to be open from 5am today they come up with 6am. Every-time i order is wrong. If I ask for a bacon avocado toast they place 1 small bacon. If i ask for an ice coffee or hot and ask for whip cream they don't do and when u ask them nicely to fix there wrong they are rude. I called headquarters today so they can clear the correct schedule opening at this store.
  • RT
    Rob T
    Dec 20, 2025
    1.0
    Was closed at 5am wasted my time going here thinking it was open only for all the lights to be off and no one in sight to open the doors
  • KJ
    Kevin Jarvi
    Dec 16, 2025
    2.0
    Never got my complete order very unfriendly workers
  • RR
    Relkos
    Sep 23, 2025
    1.0
    Umm. So I used points to get a free maple sugar sandwich, and also bought 2 breakfast wrap that should have been a little over $6 but I also used a $5 gift card for them. I still had to pay $8… Guess I’ll be going to a different dunks. I honestly don’t even know why I go to dunks anyway. 😂
  • KT
    Kathy Teed
    Aug 11, 2025
    1.0
    Been going inside for long time. I see I am far from alone on complaints . You have to repeat your order 3 times. They say it back wrong three times. I order sliced only bagels package of cream cheese inside. I got no cream cheese cuz the smothered it on un cooked bagels. Now I have to take cream cheese off do I can toast the damn things. Why isn't something being done with these rookies!! Yikes. Here today to meet someone. Freezing in here twice said coffee and muffin muffin all stuck to wrapper coffee was like warm. I pick here to meet someone. I can't stay here

Frequently Asked Questions About Dunkin'

What are the daily opening hours of Dunkin' in Shirley, MA?

Dunkin' in Shirley, MA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Shirley offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services.