A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While many customers praised the friendly and helpful staff, there were also complaints about rude employees and poor management.
Pricing Issues
Customers frequently noted that prices are high and have been increasing, leading some to consider shopping elsewhere.
Product Availability
There are consistent reports of low stock and unavailability of advertised items, which frustrates customers.
Store Cleanliness
The store is generally described as clean and well-maintained, contributing positively to the shopping experience.
Checkout Experience
Customers expressed dissatisfaction with long lines and insufficient cashiers, impacting the overall checkout experience.
LR
Lorenzo Romano
Nov 17, 2025
1.0
This place is horrible super dirty and unorganized
JH
James Hallan
Nov 2, 2025
5.0
Great place.
ME
Melissa evans
Oct 21, 2025
5.0
Lots of deals
KJ
Kota James
Oct 12, 2025
1.0
I usually always just wait without issue, but feel like I finally have to say something. Hire more people to work your registers. This is wild that you have 2 lines open, at most, every time I’m here. I’m here often and I’m honestly thinking of going to target for my needs, now
LL
Luke
Aug 18, 2025
1.0
Had a cashier “George” literally throw my receipt at me. Made me laugh, he must love his job 😂