Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly during late-night hours.
Food Quality
Many reviews mentioned poor food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Management Concerns
Several customers expressed frustration with management's handling of staff and customer service issues, citing unprofessional behavior.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
AF
Abrao Fernandes
Jan 31, 2026
2.0
I came to pick up as a DoorDash driver, I arrived at 10:30 pm on Saturday and the door was closed while the hours operation at the door say: 5am-10pm mon-fri
EE
Erika Estacio
Dec 30, 2025
1.0
If I could give zero I would this place has the worst service ever even when they are not busy that have you in the drive thru stuck waiting for your order that you paid for 15 mins later and nobody comes to the window to deliver this happened 4x u should have known better! 😡🤬
AG
Aaron Gillespy
Dec 30, 2025
1.0
Food looked okay atmosphere was pretty good except for the fact that I don't know if it's the manager. But there was a young girl or what look like a young girl very short not very courteous not very professional. Tired of going into McDonald's and finding out the soda coming out of the fountain machine is flat yeah it's got a very little bit of carbonation if you sit there and drink it right away but after 2 minutes it's going to be flat flat. And then the person that I think is the manager cuz the gentleman at the counter went up to her to ask her about the sodas I asked to trade my two sodas in for a fry a small fry. I don't even think she was listening to him she told him she couldn't do that I would have just taken a refund. A small fry for two sodas. Two sodas come out to be more than a small fry. McDonald's really needs to get on top of their soda and making sure it's not flat if they're going to be raising their prices the way they are.
The reason for the ratings it's because I rate everything based mainly on the courtesy and respect of the employees, and the soda. The young guy behind the counter was great, but that one manager or whatever she is she does not need her position if she's not going to fulfill it the right way also her dirty look when she was approached about the situation. And she knew it was me because she saw me with the two empty cups.
I wonder if this is the same woman everybody's complaining about
Went and changed my stars review and post because I tasted my food and it was nasty. The french fries were gritty. And it also took more than 30 minutes to get my $6 McDouble meal. Very sad. Extremely sad.
MV
Mr Very
Dec 29, 2025
1.0
Staff and facility were nice, but the false advertising for a sausage mcmuffin where you think your getting egg on both sandwiches for the buy one reg price and another for a dollar is untrue. They remove the egg on both sandwiches so your just getting a muffin with a piece of sausage and slice of cheese. It isn't a deal, they are just putting less in your sandwiches. It is like a car dealer saying he will give u a deal on an expensive car, and when you pay less for it you notice it has no engine in it now.
JN
Julie Navarro
Dec 18, 2025
1.0
I work in customer service. Every single time I come to this mcdonald’s the person over the headset has an attitude and the person at the window isn’t always happy either. Tonight really put me over.. don’t work these jobs if you’re going to take your anger and frustration out on customers who’s just trying to get something to eat. I am constantly threatened and belittled by the older people that come into my work establishment and never once have a gave the same energy back or gave them an attitude off jump. you really need better night workers who aren’t miserable and/or just flat out rude. Most of the teenagers are more respectful than these grown people. Might need to take notes from the young.