Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in taste and quality, particularly with burgers.
Cleanliness
The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.
UI
Ultimate Image Italia
3 days ago
5.0
I love the manager at this locations! Super kind and hospitable! My kids and I go out of our way to go her because of the way we get treated , and the food is always good too!
JB
Jonathan Barber
Dec 27, 2025
5.0
Awesome food and good service too at reasonable prices 👍 😀
SB
Shannon Belcher
Dec 19, 2025
5.0
Very well worth the stop over. Clean and excellent employees.
AG
Andrew Gilbert
Nov 16, 2025
3.0
No sweet-and-sour sauce
SH
Scott Hensley
Nov 15, 2025
5.0
I always have a great experience at the Wendy’s in Saugus, MA. The food is consistently fresh, the service is quick, and the staff is friendly every time I visit. Their Chili is one of my absolute favorites—perfectly seasoned and always served hot. I also can’t get enough of their Apple Pecan Salad. It’s crisp, flavorful, and feels like a genuinely fresh option you don’t always find at fast-food places.
Whether I’m grabbing something on the go or stopping in for a quick meal, this Wendy’s location never disappoints. Highly recommend!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 777 Broadway, Saugus, MA?
The drive-through at this Wendy's is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does the Wendy's at 777 Broadway offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order delivery or takeout from Wendy's at this location?
You can order delivery or takeout via the Wendy’s app or at order.wendys.com by selecting the Saugus, MA location.
Is dine-in available at the Wendy's on 777 Broadway?
Yes, this Wendy’s location offers dine-in service in addition to drive-thru and delivery.
What payment options does Wendy's at 777 Broadway accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's at 777 Broadway for questions or feedback?
You can call them directly at (339) 330-0001 or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their online survey.
Where can I find Wendy's menu and nutrition information for this location?
Menu and nutrition details are available on the Wendy’s menu website or app, including allergen information and calorie counts.
What are some fast food restaurants near Wendy’s at 777 Broadway, Saugus?
Nearby fast food options include Friendly's, Raising Cane's Chicken Fingers, Jersey Mike's Subs, Five Guys, and another Wendy's location.
Are there any fitness or wellness centers near Wendy's on 777 Broadway?
Yes, Orangetheory Fitness and Jenny Craig Weight Loss Center are nearby for those interested in fitness and health.
What retail stores are close to the Wendy’s at 777 Broadway that I can visit before or after dining?
You can visit Foot Locker for sportswear, Boston Interiors and Ethan Allen for home decor and furniture, and Artist & Craftsman Supply for arts and crafts products nearby.