Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 421 Broadway in Saugus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
913 reviews
5 stars
330
4 stars
180
3 stars
124
2 stars
75
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted poor food quality, including incorrect orders, cold food, and items missing key ingredients.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Staff Attitude
There were multiple complaints about rude or inattentive staff, with some customers feeling ignored or disrespected.
- SSSinatraJan 3, 20261.0Ordered drive thru, waiting in line 35 minutes. 3 cars in line, person taking my order barely spoke English. She got the Order wrong, went inside, the place was filthy. Spoke, or should say tried to speak to the manager. The manager could barely speak English. Took 10 minutes to figure out the problem. After another 20 minute wait while the correct order is being made. The manager told me I owed another 6 bucks and some change. While looking around the restaurant waiting for my food to be done I couldn't believe how filthy the place was. 80% of the tables had food and drinks on them. I guess they have no rags in this place. After the manager wanted to charge me more. After taking everything in. I decided it would be best for me to just walk out and leave the food. It was a waste of 43 bucks but I did save the 6 bucks he wanted to charge me after the fact of them screwing up the order and I feel I saved my health cz God only knows what may have happened if I ate out of that pigsty. In the end my wife and went to Jimmy's on route 1 and the food was amazing.
- VDVictor DamascenoDec 24, 20253.0This is by far the worst Taco Bell location for service.
- CCChynnaDec 20, 20251.0This is the worst Taco Bell I’ve ever been to. Don’t go here unless you want to wait 20 minutes for messed up food
- MOMiranda OsorioDec 20, 20251.0Couldn’t give a worse review if I wanted the established is beyond nasty filled with rodents and bugs, and the staff is beyond negligent and incompetent. I arrive today to receive an order, and was greeted by and helped by rude staff. I then asked them to fix my orders they then disagreed and tried to have a physical altercation. This taco bell is beyond help, and honestly could be closed due to the incompetence of the employees and the company. Soo sad to see such a great company go downhill, due to hiring terrible workers! We also complained abt the workers assaulting us, and the managers found us as fault. Extremely concerning due to it being public fast food, however to each their own!! If you chose to purchase food here, and eat it I bet of you to pursue with caution as the workers threaten to “ harm clients” and give no indication to feel guilty of this! The owners also applaud them for treating customers poorly!! I truly hope you think twice about ordering at this infested Taco Bell!!
- DPDrewseph PiczNov 23, 20254.0It's a taco bell nothing much about a chain restaurant a non chain so much better
Frequently Asked Questions About Taco Bell
What are the regular operating hours of Taco Bell at 421 Broadway, Saugus?
Taco Bell is open daily from 9:00 AM. Monday to Thursday it closes at 2:00 AM, while Friday to Sunday it stays open until 3:00 AM.
Does the Taco Bell location at 421 Broadway offer drive-through service?
Yes, this Taco Bell location has a drive-through open from 9:00 AM until 2:00 AM Monday through Thursday, and until 3:00 AM on Friday through Sunday.
Can I order Taco Bell online for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup or delivery at this location.
Which payment methods are accepted at Taco Bell in Saugus?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, the menu includes breakfast items and vegetarian options.
What brands and products are available at this Taco Bell?
You can find products like tacos, burritos, combos, and drinks featuring brands such as Starburst, MTN Dew, Pepsi, Sierra Mist, Dr Pepper, Lipton, Brisk, and Cinnabon.
Is there seating available inside this Taco Bell location?
Yes, this Taco Bell offers dine-in seating and welcomes families and children.
What nearby restaurants can I visit along with Taco Bell at 421 Broadway?
Nearby restaurants include KFC for chicken, Wingstop for wings, Honey Baked Ham for deli-style meals, Tropical Smoothie Cafe for smoothies and casual dining, and Papa Gino's for pizza and Italian food.
Are there any nearby shopping centers where I can shop after visiting Taco Bell?
Yes, The Shops At Saugus and Shops at Saugus are nearby shopping centers where you can shop after your meal.
What other services or points of interest are near the Taco Bell at 421 Broadway?
Besides dining, nearby services include Saugus Animal Hospital for pet care, AFC Urgent Care for medical needs, LibertyX Bitcoin ATM for cryptocurrency transactions, and a car wash at Route 1 Car Wash.