Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
338 reviews
5 stars
206
4 stars
64
3 stars
35
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service; some customers praised friendly staff while others reported rude behavior and slow service.
Order Accuracy
Several reviews highlighted issues with incorrect orders, although many customers noted that their orders were often correct.
Cleanliness
The location is frequently described as clean, with particular praise for the bathrooms.
Food Quality
Food quality appears inconsistent; some customers enjoyed fresh items while others reported burnt or stale food.
Speed of Service
Service speed varies, with some customers experiencing quick service while others faced long wait times.
- TJThomas P Messina JrNov 19, 20251.0Very rude lady with glasses was rude to co worker for having issues understanding then telling me some B's about food yet I'm a chef for over 30yrs this place is going to make someone sick staff needs to be re educated about product and service especially the one with glasses and kept bashing all other Dunkin
- JPJoe PuccioSep 5, 20251.0Used to be my go-to Dunks but the staff has flipped and the new crew is not as nice. They do not pay attention when you are placing your order so pay attention and make sure they have it right.
- JMJessica MoranApr 28, 20231.0Very bad service the employee very rude answering questions.04/28/23 5:15 pm
- JBJim BaroneSep 19, 20215.0Great
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Saugus, MA?
This Dunkin' in Saugus, MA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, delivery is available via the Dunkin' app or other services, and curbside pickup is also offered.
What holiday drinks are currently featured at this Dunkin'?
They offer the new Cookie Butter Cloud Latte, plus the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as a new Berry Sangria Refresher.
Where is this Dunkin' located exactly in Saugus, MA?
It is located at 86 Broadway #86T, in the Essex sublocality, next to Polcari's on Rt 1 North.
Can I order ahead or use an app to pick up quickly at this Dunkin'?
Yes, you can use the Dunkin' mobile app available on iOS and Android to order ahead for a fast grab and go experience.
What types of food and beverages does this Dunkin' serve?
They serve espresso, coffee, donuts, breakfast sandwiches, tea, as well as breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there any nearby restaurants where I can dine after visiting Dunkin'?
Yes, nearby restaurants include Polcari's Restaurant, Pizzeria Regina, Andy's Seafood Co, Casa Vallarta, Orzo Trattoria, IHOP, and Jimmy's Steer House.
Where can I find nearby car rental or automotive services around this Dunkin'?
Nearby you will find Enterprise Rent-A-Car, Alamo car rental agency, Town Fair Tire for tire and brake services, Stephen's Auto Body, Yankee Custom Inc for auto customization, and U-Haul of Route 1 Saugus for truck rentals.
Are there any nearby banking or mobile phone services close to this Dunkin' location?
Yes, Rockland Trust Bank ATMs and East Boston Savings Bank are nearby, as well as mobile phone stores like T-Mobile and Sprint Store.