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Dunkin'

4.1
(334 reviews)

Business Details

35 Lincoln Ave, Saugus, MA
01906, United States
(781) 941-1462
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
35 Lincoln Ave, Saugus, MA
01906, United States

Hours

Reviews

4.1
334 reviews
5 stars
185
4 stars
65
3 stars
38
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report issues with order accuracy and rude behavior from employees.

Cleanliness

Several reviews mention cleanliness as a positive aspect, but there are also serious concerns about unsanitary practices by some staff members.

Order Accuracy

Many customers express frustration with incorrect orders and inconsistent food quality, indicating a need for improvement in this area.

Atmosphere

The atmosphere is generally described as friendly and welcoming, although some customers noted issues with staff interactions and long wait times.
  • DS
    Daniel Spiridis
    Dec 28, 2025
    5.0
    I give great remarks for the employees. But the Mgr or whatever she is. Well that's a whole nother Jerry springer show!!
  • DS
    David Sainz
    Sep 8, 2025
    1.0
    Was right at the cash register about to order when I seen the Indian that was there September 8 at night pick his nose and wrap a bagel, just would buy on his shift
  • LP
    Laura Paul
    Feb 4, 2018
    1.0
    I spend 15$ on a cup and the cup is no good my husband had hot coffee spilled all over him. I come in to just switch the cups out and the little girl is gonna tell me she can't do that. Well little girl if you buy something and it's broke yes you can change it out or give me back my money. Then the little girls are going to have a bad tude and and bad mouth. I try not to come here because the are very rude and have no clue how to do there job. One day I waited 15 min for a wrap because they all sat in a corner talking. Worst dunks ever there manager needs to start managing this is a business not a play ground

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saugus, MA?

Dunkin' in Saugus is open daily from 5:00 AM to 9:00 PM, except Sundays when it opens at 6:00 AM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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