Brand Certified
Dunkin'
4.1(334 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
35 Lincoln Ave, Saugus, MA
01906, United States
Certified by Dunkin' • Feb 22, 2026
(781) 941-1462
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
334 reviews
5 stars
185
4 stars
65
3 stars
38
2 stars
15
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report issues with order accuracy and rude behavior from employees.
Cleanliness
Several reviews mention cleanliness as a positive aspect, but there are also serious concerns about unsanitary practices by some staff members.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent food quality, indicating a need for improvement in this area.
Atmosphere
The atmosphere is generally described as friendly and welcoming, although some customers noted issues with staff interactions and long wait times.
- DSDaniel SpiridisDec 28, 20255.0I give great remarks for the employees. But the Mgr or whatever she is. Well that's a whole nother Jerry springer show!!
- DSDavid SainzSep 8, 20251.0Was right at the cash register about to order when I seen the Indian that was there September 8 at night pick his nose and wrap a bagel, just would buy on his shift
- LPLaura PaulFeb 4, 20181.0I spend 15$ on a cup and the cup is no good my husband had hot coffee spilled all over him. I come in to just switch the cups out and the little girl is gonna tell me she can't do that. Well little girl if you buy something and it's broke yes you can change it out or give me back my money. Then the little girls are going to have a bad tude and and bad mouth. I try not to come here because the are very rude and have no clue how to do there job. One day I waited 15 min for a wrap because they all sat in a corner talking. Worst dunks ever there manager needs to start managing this is a business not a play ground
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Saugus, MA?
Dunkin' in Saugus is open daily from 5:00 AM to 9:00 PM, except Sundays when it opens at 6:00 AM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What special menu items are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' features new items like the Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play to enjoy a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, donuts, and breakfast sandwiches.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
Is there free Wi-Fi available at Dunkin'?
Yes, Dunkin' in Saugus offers free Wi-Fi to customers.
What nearby places can I visit after enjoying a meal at Dunkin'?
After visiting Dunkin', you might want to check out Marsh View Park for some outdoor relaxation or visit nearby dining options such as K Pub Kitchen & Bar or Spud's Restaurant.
Are there other coffee shops near Dunkin' in Saugus, MA?
Yes, nearby coffee spots include another Dunkin' location and Boston Street Cafe, great choices if you're exploring coffee options in the area.
How can nearby convenience stores and markets complement a visit to Dunkin'?
Nearby convenience stores such as Oasis Market and Riverside II can be convenient stops before or after your Dunkin' visit for groceries or quick essentials.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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