Chipotle Mexican Grill

Reviews

• MU

  Michel William USA

  4 days ago
  1.0
  I really had a bad experience at this location. The brown rice was extremely hard, the food was cold, and the whole station looked messy and disorganized. I would not recommend anyone to visit this location.
• WS

  Winter Storm

  6 days ago
  4.0
  Food is hood but expensive.
• RC

  Robert Cook

  Nov 8, 2025
  1.0
  I’m a rewards member. Yesterday via email I received a perk (free guacamole) to be redeemed by Friday, November 14 (today is Saturday the 8th). The server saw my email and placed some guacamole in what evidently was too large a cup. The cashier asked if I ordered a larger amount and I showed her the email. With a slanted eye she went over to a server and asked for smaller container. I had no problem with that but this young lady is not proficient with English. She asked me to scan the email, I hit redeem but it took forever, never populated, she mentioned their internet being slow. Since it never populated she was not going to provide it to me. She asked another less proficient English person to assist, and her answer was that the offer had already expired. (REALLY?). I explained that it clearly says Friday November 14. She responded that today is Saturday (again, REALLY?). I asked her what today’s date was and her reply was “SATURDAY” (another REALLY?). Thank goodness, a young American speaking perfect English, I ASKED FOR HIS ASSISTANCE. He came over, I provided the digital offer and explained it’s not populating here in your store with slow internet. He glanced at it and saw November 14 and provided me the product at no cost. Easy for HIM. UnREAL. I will no longer visit this store and I will contact their corporate office next week. If you’re going to hire, make sure they speak English and have some damn common sense and respect. The worst service. My guess is corporate cares more about their profits than they do their customer’s experience. Failure starts out by losing one customer at a time. This location just lost one today. 🤬
• DM

  David Marinero

  Nov 6, 2025
  1.0
  No bueno me cobraron 24 dólares no recomiendo es demasiado por un burrito No, well, they charged me 24 dollars, I don't recommend it, it's too much for a burrito
• AW

  Ashley Wilichoski

  Oct 13, 2025
  1.0
  My husband went to pickup our order and while still in the store, opened the bag because it felt light. We were missing a bowl and a bag of chips. He went to the counter and let the employee, Dehesus, know and he accused my husband of taking the food out. He said he was the manager, he knew he put it in there and basically my husband stole the food. My husband told him to check the cameras, which would show that he never left the store. He said he was too busy. Reluctantly, he made my husband what was missing, but we returned the food and called customer service for a refund and to file a complaint.

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