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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(394 reviews)

Business Details

533 Broadway, Saugus, MA
01906, United States
(781) 233-9831
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saugus, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
533 Broadway, Saugus, MA
01906, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.8
394 reviews
5 stars
197
4 stars
72
3 stars
41
2 stars
13
1 star
71
  • AD
    Anahi De Jesus Deleon
    Mar 15, 2026
    1.0
    I've been here a few times, and I must say they really need to double-check before handing out the food. This isn’t the first time my order has been messed up! I paid for what I wanted, and it’s disappointing to see this happen repeatedly. On a positive note, the customer service is good and the staff is friendly.
  • CC
    Caroline
    Mar 9, 2026
    1.0
    I’m writing this in hopes higher ups will see it and change something before this location goes out of business. I live next door and for the past 5 or so months it has been HORRIBLE coming to this location. 9/10 times the order is wrong or missing items. Today I got a medium coffee and not only is the coffee lukewarm but the cup isn’t filled. If I wanted a small, that’s what I would have ordered. One of the times, 3 cars left from behind me because of how long it took for them to fix my order and I still had to pull aside and go inside because they still had stuff wrong/missing. I’m not sure what’s changed here but I definitely think it needs some management attention because if it happens to me weekly, I can’t imagine how business has been.
  • MO
    Michael O'Connor
    Jan 1, 2026
    1.0
    Whoever was working the drive thru headset on new years day is maybe the rudest I've ever had. 0 customer service skills
  • JM
    Jessica M
    Nov 20, 2025
    1.0
    Didn’t realize light ice meant let me fill the entire cup with it and give you 3 sips of coffee. Do better
  • ML
    Michael Lopez
    Oct 28, 2025
    1.0
    Honestly one goes to get a good sandwich and its given cold. Everything is go here its cold there other dunkins are nice and hot. Yall need to do a better job.

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation in Saugus, MA?

Dunkin' in Saugus is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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