Dunkin'

3.8
499 reviews
Decked Out Lattes
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Business Details

61 Main St, Salisbury, MA
01952, United States
(978) 462-1189
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salisbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
61 Main St, Salisbury, MA
01952, United States

Hours

Reviews

3.8
499 reviews
5 stars
248
4 stars
97
3 stars
56
2 stars
22
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers reported a mix of friendly and rude staff interactions, with some praising individual employees while others criticized management and overall service demeanor.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration and disappointment.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with complaints about long wait times and understaffing.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Product Quality

Feedback indicated a decline in food and drink quality, with reports of stale items, poorly made drinks, and inconsistent food preparation.
  • CG
    Christopher Gale
    Nov 14, 2025
    5.0
    Luis at the drive through is unbelievable personable and fast food came out hot and this might be the best location yet huge drive through and super fast will go out my way to go back to this location
  • JD
    Jim DiBurro
    Oct 18, 2025
    1.0
    The iced coffees that we purchased were tasteless due to being severely watered down before the ice melted! Donuts here are often stale. Definitely not DDs best look.
  • SS
    Sandy
    Oct 13, 2025
    1.0
    Rude and unprofessional staff especially the older lady at the intercom . They told me to park in the front ( which I did ) and the lady who came out said she didn’t see me so she went back inside . I had to go in just to grab my food and they all gave me dirty looks . No apology, no courtesy — just bad attitude all around . Definitely not the kind of service I expect from Dunkin. I wont be coming back!!!!!!
  • MM
    M M
    Sep 5, 2025
    1.0
    I'm from Greenboro, N.C. so excited to get my 1st coffee from Dunkin since I arrived. So disappointed, Servers acted like they didn't want to wait on you. Large cappuccino, cup was only 1/2 full (what is that), and absolutely no sweetener. TERRIBLE all around. So,so disappointed.
  • LB
    Lylie Burke
    Aug 22, 2025
    5.0
    This is my favorite location. Never have a bad coffee, drive thru crew is usually upbeat and friendly. I had put a wrong order and their team was really helpful in getting it corrected.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salisbury, MA?

Dunkin' Salisbury is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Salisbury offers both delivery and curbside pickup services.