Wendy's

3.5
1108 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
91 Lafayette St, Salem, MA
01970, United States

Hours

Reviews

3.5
1,108 reviews
5 stars
404
4 stars
235
3 stars
188
2 stars
84
1 star
197

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rude or inattentive service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Location Safety

The restaurant's location was criticized for safety concerns, including a nearby homeless encampment and reports of drug use.
  • NP
    Noah Parks
    Nov 13, 2025
    5.0
    Good service good people
  • JB
    Jason Bloom
    Nov 2, 2025
    5.0
    Fast and friendly. People were nice.
  • SM
    samanta matos
    Oct 26, 2025
    5.0
    Gosto muitíssimo da salada. Atendimento bom
  • CO
    Charles Ortiz
    Oct 18, 2025
    2.0
    We walked across from the hotel next door. The cashier working was very polite. The front did smell like sulfur, the soda from the machines was not cold. The cashier was nice enough to give us drinks from behind the counter. There were no napkins or ketchup by self serve counter. The table and a floor area was dirty. I could image what the bathroom looked like. I used to work at a Wendy's, we made sure the bathrooms and the dining area were always clean. We will not return to this Wendy's again.
  • DA
    David & Trish Adler
    Oct 10, 2025
    1.0
    Whole restaurant is disgustingly, filthy floors or sticky tables or sticky service was terrible bathroom out of order no garbage can in the bathroom had to stand in line to get more napkins and then was ignored when my wife was at the counter. She had to yell to get somebody’s attention as they kept walking by her just to get a couple extra napkins cause we had to use the ones that came with the mail clean off the sticky tables

Frequently Asked Questions About Wendy's

Is 91 Lafayette St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.