Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.
Service Quality
Service experiences varied widely; some customers praised friendly staff while others reported rude or inattentive service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Location Safety
The restaurant's location was criticized for safety concerns, including a nearby homeless encampment and reports of drug use.
NP
Noah Parks
Nov 13, 2025
5.0
Good service good people
JB
Jason Bloom
Nov 2, 2025
5.0
Fast and friendly. People were nice.
SM
samanta matos
Oct 26, 2025
5.0
Gosto muitíssimo da salada.
Atendimento bom
CO
Charles Ortiz
Oct 18, 2025
2.0
We walked across from the hotel next door. The cashier working was very polite. The front did smell like sulfur, the soda from the machines was not cold. The cashier was nice enough to give us drinks from behind the counter. There were no napkins or ketchup by self serve counter. The table and a floor area was dirty. I could image what the bathroom looked like. I used to work at a Wendy's, we made sure the bathrooms and the dining area were always clean. We will not return to this Wendy's again.
DA
David & Trish Adler
Oct 10, 2025
1.0
Whole restaurant is disgustingly, filthy floors or sticky tables or sticky service was terrible bathroom out of order no garbage can in the bathroom had to stand in line to get more napkins and then was ignored when my wife was at the counter. She had to yell to get somebody’s attention as they kept walking by her just to get a couple extra napkins cause we had to use the ones that came with the mail clean off the sticky tables
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salem, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salem, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 745-9545.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 91 Lafayette St Wendy’s serve breakfast?
Yes, this Wendy’s location in Salem, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 91 Lafayette St, Salem, MA?
Wendy's drive-through is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does Wendy's at 91 Lafayette St Salem, MA serve breakfast?
Yes, this Wendy’s location serves breakfast with options like breakfast combos, croissant, biscuit, classic sandwiches, coffee, and sides available.
Can I order Wendy's delivery near 91 Lafayette St, Salem?
Delivery availability near you can be checked via the Wendy's app or at order.wendys.com by entering your delivery address in the 'Get It Delivered' search field.
What payment options are accepted at Wendy's in Salem, MA?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is there a Wendy's app for ordering food online?
Yes, you can order via the Wendy's app available on the App Store or online at https://order.wendys.com for convenient mobile ordering.
What are the dining options available at Wendy's, 91 Lafayette St?
Wendy's offers dine-in, drive-thru, takeout, and delivery where available. However, curbside pickup is not currently provided at this location.
How can I contact Wendy's at 91 Lafayette St for questions or feedback?
You can contact the location directly at (978) 745-9545 or provide feedback through the Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey online.
Are there any places of interest near Wendy's at 91 Lafayette St, Salem?
Yes, nearby places include Salem Arts museum and art gallery, Dracula's Castle historical landmark and pub, and Witch City Hibachi Japanese restaurant, ideal for visitors to explore before or after visiting Wendy's.
What dining alternatives are near Wendy's at 91 Lafayette St in Salem?
Nearby dining options include Salem Crown Fried Chicken, Crave cafe and bakery, Paastelitos Spanish restaurant, and Ray Adea’s Mediterranean Kitchen offering vegetarian options.
Which nearby services could be convenient to visit around Wendy's at 91 Lafayette St?
Nearby services include Aleris Salem Dental Center for dental care, Coastal Wealth Partners for financial advising, and LocalWorks Salem coworking space – helpful for visiting customers combining errands or work with a meal.