Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 267 Highland Ave in Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported extremely poor service, including long wait times, rude staff, and frequent order mistakes.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, low-quality ingredients, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted the dirty environment, including unclean tables and restrooms, contributing to a negative dining experience.
Technology Issues
Customers expressed frustration with the AI ordering system and self-service kiosks, often leading to incorrect orders and poor service.
ZS
Zack Shapiro
Jan 3, 2026
1.0
Look, I'm not dumb, I know Taco Bell is always super slow. But there's "slow" (ie waiting 10 minutes) and "your order is never coming" slow. I placed an order on the app thinking it would save time. It did not. I waited inside the Taco Bell for almost 40 minutes waiting for them to make one box. One single box!
All the classic fast food tropes were here - the one person out of 5 making food while the other 4 stood idly doing nothing, occasionally sweeping or hiding from sight. The ever increasing backlog of patrons coming inside the restaurant only to realize the error of their ways.
The only orders going out were to drive thru which makes me think that they aren't being scored on orders for pickup inside potentially?
In any case, it's now been nearly an hour since I placed the order and I'm home. Chargeback city. And the app still says the "taco wizards" are making my order. I don't think they are.
SG
Saga Gavri
Dec 23, 2025
1.0
The service is terrible. The workers are like sleepy flies. You can stand there for 30 minutes and no one will come up to you or ask why you're even there. The workers put finished orders on the rack, but it's already full and there's no room. A crowd of people is waiting for pickup, and no one seems to care. No one gives out orders. It's terrible!
TS
Theodore Solano
Dec 22, 2025
1.0
I placed my mobile order at 6:53 PM and it is currently 7:25 PM and they asked me to pull over and I’m still waiting for my order. Awful
ME
Maxx Effect
Dec 20, 2025
5.0
The most athletic Taco Bell I've been to food was great and on point
VV
Vega
Dec 15, 2025
1.0
AI drive through is garbage. Never got the order right. The HUMAN employee took over and got it right first try... this feels more like a prank rather than an intelligent, strategic choice. Only reason I went was to use a gift card. Won't be returning. I feel bad for the employees.
What are the Taco Bell Salem's regular operating hours?
Taco Bell Salem is open daily from 9:00 AM to 3:00 AM.
Does Taco Bell Salem have drive-through service and what are its hours?
Yes, the drive-through is available daily from 9:00 AM to 3:00 AM.
What payment methods are accepted at Taco Bell Salem?
Taco Bell Salem accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell Salem's menu online for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of food does Taco Bell Salem serve?
They serve tacos, burritos, combos, specialties, breakfast items, drinks, sweets, and sides including vegetarian options.
Does Taco Bell Salem have seating and restroom facilities?
Yes, the restaurant offers seating and has restrooms available for customers.
Is Taco Bell Salem family-friendly and welcoming to children?
Yes, the restaurant welcomes families and children.
Where is Taco Bell Salem located?
It is located at 267 Highland Ave, Salem, MA 01970, USA.
What nearby fast food options are close to Taco Bell Salem?
Nearby fast food options include Burger King, McDonald's, and Londis of Salem, which offers pizza and sandwiches. These could be convenient alternatives or additional stops when visiting the area.
Are there any nearby coffee shops near Taco Bell Salem for a coffee or snack?
Yes, Dunkin' Donuts and multiple Dunkin' coffee shops are located nearby, providing excellent options for coffee or snacks before or after your Taco Bell visit.
What nearby banks and ATMs are available near Taco Bell Salem?
Nearby options include M&T Bank, People’s United Bank, Bank of America ATM, Santander Bank ATM, LibertyX Bitcoin ATM, and Coinme, helpful for any banking or cash needs while visiting.