Taco Bell

3.3
1019 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 267 Highland Ave in Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
267 Highland Ave, Salem, MA
01970, United States

Hours

Reviews

3.3
1,019 reviews
5 stars
350
4 stars
176
3 stars
154
2 stars
84
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions noted in both the dining area and restrooms.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or missing food altogether.

Staffing Issues

The location appears to be consistently understaffed, leading to slow service and a lack of urgency among employees.

Management Concerns

Several customers expressed dissatisfaction with management practices, suggesting a need for better oversight and training.
  • SO
    Stephan O
    Nov 12, 2025
    5.0
    Food is decent. New variant of the typical tacos are great. Not too happy with the automated voice trying to take my order at drive thru.
  • LR
    Lucas Rodriguez
    Nov 4, 2025
    2.0
    Who runs this place?! Nobody is ever friendly and the tables are always nasty/sticky. They forget to give me a drink that I paid for and when I was at the register I had 3 different people look at me like a circus animal and I was ignored. I walked out and I don’t plan on coming back again
  • AB
    Ariane blais-hawili
    Oct 31, 2025
    1.0
    Worst service ever. I've never seen this in my life, they laugh at your face and talk in spanish behind the customer's back. Prefer starving
  • LC
    Logan Cunha
    Oct 29, 2025
    1.0
    Terrible, is one word I would use to describe it. Waited 1 hour for “fast food” so I just left. The sanitation wasn’t impressive either, ignoring the wet stains and crumbs all over the tables and seats, there was a horrid smell coming from the corner and surprise surprise it was a dead rat(or two) you really couldn’t even tell it was a rat I’m assuming so because it was just a clump of skin and bones.
  • GS
    Ghost Note SVG
    Oct 29, 2025
    1.0
    Just had my order taken by AI and then every human employee looked around like they didn't know what happened. Fun times. Dude with dreads is ok though

Frequently Asked Questions About Taco Bell

What are the Taco Bell Salem's regular operating hours?

Taco Bell Salem is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell Salem have drive-through service and what are its hours?

Yes, the drive-through is available daily from 9:00 AM to 3:00 AM.