CB
Cain Brogan
Feb 15, 2026
I just got completely RIPPED OFF! I was charged over DOUBLE for a Fish Plate and Super Beef, I had a $10 Gift Card that was MISSAPROPRIATED until just before we left, and had I personally found my Super Beef to be DISGUSTING!!
I walked in and asked for a Super Beef w/ Sauce and a couple Slices. I was told there were no slices(which was odd for 5:45pm on a Sunday..) so I was content with my $11.69 Super. My GF wanted the $12.99 Fish and Chips plate, but wasn't sure what the fish was; so i asked if the "Fish Plate" was Haddock. BTW there is only one "Plate" named "Fish." He said "Yes," but then didn't charge us for the "Fish & Chips" instead he put her order in for a $27.69 Haddock plate, which was pretty Shysty! I was asking what was in the Fish Plate, because we wanted a Fish Plate, not for any other reason!
I then handed him a $10 Uber Eats gift card. He takes the card, which clearly has Kings and $10 printed right on it. My GF hands him $27 thinking she was paying for it with a small tip. But then he said there was a balance. Not thinking of the gift card at all, which should have covered it; I thought it was a $1 or $2 I gave him my card. Then I get a notice it was charged $20. I asked my GF how much she gave him and we got so confused...
I asked him if he'd ordered me a Roast Beef "Plate" by accident? He said "Yes!" I told him I didn't order that, but it started to explain the over charge. And if that were our only problem there I would have been Ok..
But then when we asked about what happened to the gift card he said "Oh, this needs to be used online". Why did he not use it, explain that, and/or hand it back to me before I paid!?
A then I get home to realize not only did I not receive a Roast Beef "Plate"(as all I got was a sandwich;) but my Super was made as a three way!? I only asked for Sauce on it, all I wanted out of this situation was hot/spice Super Beef on an Onion roll!?! Adding Cheese and Mayo to a Hot Roast Beef Sandwich totally minimizes the Heat I was hungry for!! Cheese and Mayonnaise completely ruined the flavor profile of the meal I'd ordered %100!
At this point I've lost count of how many ways the guy behind the register got this order WRONG!!!! I'd asked for a receipt before we left and realized we were charged $45.83 total, for a one Plate, one Sandwich, and a 20oz soda!?
Had we not dealt with whoever was just behind the register, being completely incompetent, we could have placed this order online; much more accurately, with an extra soda(to meet the Min $30 to use the gift card) for a Grand Total of $20.18!! See images!!!!!!