Brand Certified
Dunkin'
3.7(333 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
152 Washington St, Salem, MA
01970, United States
Certified by Dunkin' • Feb 22, 2026
(978) 744-9888
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
333 reviews
5 stars
159
4 stars
60
3 stars
29
2 stars
20
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude behavior and poor service.
Cleanliness
Multiple reviews highlighted cleanliness issues, with some describing the location as dirty and unsanitary.
Product Quality
Customers expressed dissatisfaction with the freshness of donuts and accuracy of orders, noting that items were often stale or incorrect.
Location Issues
The lack of public restrooms and the crowded nature of the store were frequently mentioned as negative aspects.
Speed of Service
While some customers appreciated the quick service, others noted long wait times and slow order processing.
- ZZZoneyJan 19, 20264.0Was a nice dunks
- KSKenneth SmithDec 15, 20255.0My spot.
- SLSeaglass LoverNov 17, 20255.0Always the best
- LYLisa YoungsonNov 4, 20254.0Donuts were not very fresh, but it was busy being Halloween weekend.
- JSJerry SmithOct 30, 20251.0They advertised the pins on the display wall but would not sell them to me. Definitely a BAIT AND SWITCH. One of the "Brand Ambassadors" stated the display was a "Corporate Display" and that the pins were not sold, but every thing else in the display was for sale. Very disappointing for a great experience to Salem to have another "Corporate" excuse! #SalemHalloween2025 #JustWow!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Salem, MA?
Dunkin' in Salem, MA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Salem offers both delivery and curbside pickup services.
What new holiday beverages are available at Dunkin' Salem?
Try the new Cookie Butter Cloud Latte, and enjoy the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher for holiday cheer.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What types of meals are served at Dunkin' Salem?
Dunkin' serves breakfast, lunch, and brunch, with options like coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location in Salem does not have a drive-thru service.
What payment methods are accepted at Dunkin' Salem?
Dunkin' Salem accepts credit and debit cards for payment.
Are there any historical landmarks nearby Dunkin' Salem?
Yes, the Joshua Ward House, a historic landmark and monument, is located nearby and can be visited before or after your stop at Dunkin'.
What entertainment or cultural attractions are near Dunkin' Salem?
Downtown Salem in Massachusetts offers arts and entertainment with museums close to Dunkin', perfect for exploring around your visit.
Are there any hotels near Dunkin' Salem for visitors?
The Merchant hotel is located nearby, providing convenient accommodation options close to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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