Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
328 reviews
5 stars
160
4 stars
62
3 stars
46
2 stars
24
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, particularly in the bathrooms, with overflowing trash and unclean facilities.
Service Quality
There are frequent complaints about rude and unprofessional staff, with several customers noting poor service and long wait times.
Order Accuracy
Many reviews indicate issues with incorrect orders, including missing items and poorly prepared food.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning burnt items and expired products.
Management Issues
Several reviews suggest a need for better management and training of staff, as well as concerns about employee treatment and working conditions.
- FCFrank Cates3 days ago5.0One of the 'better dunks'. They DO give a senior discount. Some others are simply tight fisted. It's an olde saying., look it up.
- MPMegan PetersOct 27, 20252.0The cashier was rude when I ordered, the floor in the store clearly hadn’t been swept all day, and the bathroom was disgusting. The only toilet paper roll was lying on the ground, and there was trash everywhere. Our orders didn’t take long and the food was good, but will not be returning here
- EJEmma JenkinsOct 25, 20251.0The Bathroom was absolutely disgusting. trash everywhere It looks like it has never been cleaned. The trash was completely full and overflowing.
- SSSara SepelloOct 20, 20252.0Bathrooms were closed, they didnt give us our entire order, we had to go ask for our items two separate times, and the employees were less than professional
- HFHector FloresOct 11, 20251.0Walked in today to grab a coffee and use the restroom before heading home, only to be hit with the oldest, laziest excuse in the book—“bathroom out of service.” Let’s be real: that’s just code for “we don’t want customers using it.” Any business that treats visitors like that, especially during Salem’s Halloween season, doesn’t deserve local or tourist support. Poor hospitality, plain and simple. Shame on them.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Salem, MA?
Dunkin' in Salem, MA is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Salem offers both curbside pickup and delivery services.
What special seasonal drinks are available at Dunkin' this holiday season?
This holiday season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher at Dunkin'.
Can I order Dunkin' products ahead of time online or via an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online via their website for a fast grab-and-go experience.
What types of meals does Dunkin' in Salem serve?
They serve breakfast, brunch, and lunch, including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Salem have a drive-thru service?
This Dunkin' location does not have a drive-thru, but offers delivery and curbside pickup instead.
What are some nearby places I can visit around Dunkin' Salem?
Nearby places include Navy Federal Credit Union for banking, Walgreens for pharmacy and convenience shopping, and the River Rock Residences, a notable local landmark.
How can nearby Walgreens benefit me during a visit to Dunkin'?
You can conveniently combine your visit by picking up essentials or prescriptions at Walgreens, located near Dunkin', making it easy to run errands in one trip.
What entertainment options are close to Dunkin' in Salem?
Redbox rental kiosks are nearby, offering easy access to movies and games you can enjoy after grabbing a snack or coffee at Dunkin'.
Are there any art-related attractions near Dunkin' Salem?
Yes, you can explore Gallows Hill Artist Studios and Bobbie Bush Portrait Artist gallery nearby, perfect for art enthusiasts visiting the area.