Dunkin'

3.6
219 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
201 Canal St, Salem, MA
01970, United States

Hours

Reviews

3.6
219 reviews
5 stars
104
4 stars
32
3 stars
21
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Staff Attitude

Feedback indicates a mix of friendly and rude staff, with several customers experiencing unprofessional behavior.

Service Speed

Customers noted inconsistent service speed, with some experiencing long wait times, especially in-store.

Food Quality

Several reviews mentioned poor food quality, including undercooked items and unsatisfactory preparation.

Cleanliness

Multiple customers reported cleanliness issues, including a fly infestation and dirty conditions.
  • AF
    A F
    Oct 8, 2025
    5.0
    Always fast, never get my order wrong.
  • G2
    Gobson 20
    Sep 29, 2025
    5.0
    Very nice staff. Got my order just right
  • AS
    Autumn Soucy
    Jun 17, 2025
    1.0
    Bianca was very rude she has bad communication, was talking. To other co workers while taking my order. Also has no manors. She had an attitude when talking to me. Didn’t hold eye contact and was not polite.
  • DC
    Diane Castonguay
    Dec 19, 2022
    5.0
    Always the best coffee ☕

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Salem, MA?

This Dunkin' location in Salem, MA is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.