Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, including missing items and wrong drinks.
Staff Attitude
Feedback indicates a mix of friendly and rude staff, with several customers experiencing unprofessional behavior.
Service Speed
Customers noted inconsistent service speed, with some experiencing long wait times, especially in-store.
Food Quality
Several reviews mentioned poor food quality, including undercooked items and unsatisfactory preparation.
Cleanliness
Multiple customers reported cleanliness issues, including a fly infestation and dirty conditions.
AF
A F
Oct 8, 2025
5.0
Always fast, never get my order wrong.
G2
Gobson 20
Sep 29, 2025
5.0
Very nice staff. Got my order just right
AS
Autumn Soucy
Jun 17, 2025
1.0
Bianca was very rude she has bad communication, was talking. To other co workers while taking my order. Also has no manors. She had an attitude when talking to me. Didn’t hold eye contact and was not polite.
What are the operating hours for this Dunkin' location in Salem, MA?
This Dunkin' location in Salem, MA is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What are some of the specialty items served at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru option at this Dunkin' location?
Yes, there is a drive-thru available for quick and easy service.
What holiday drinks are currently featured at this Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available for iOS and Android.
Are there other coffee shops near this Dunkin' in Salem?
Yes, nearby coffee shops include another Dunkin' and Starbucks, giving customers multiple options for coffee.
What other food options are close to this Dunkin' location?
Bagel World II Bakery and Deli and Minzu Sushi are nearby, offering bagels, deli items, and Japanese cuisine for diverse dining choices.
Are there automotive services near this Dunkin'?
Yes, several automotive repair and service shops are close by, including Safelite AutoGlass, A Plus Auto & Truck Repair, Jim's Collision, and Gorilla Auto Repair.
What payment methods does this Dunkin' accept?
This Dunkin' accepts both debit and credit card payments for customer convenience.