Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.6
220 reviews
5 stars
105
4 stars
32
3 stars
21
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components.
Customer Service
Feedback indicates a mix of friendly and rude staff, with several customers experiencing unprofessional behavior.
Speed of Service
While some reviews praised fast service, others highlighted long wait times and mismanagement during busy periods.
Food Quality
Several customers complained about food quality, including improperly cooked items and unsatisfactory coffee.
Cleanliness
Multiple reviews mentioned cleanliness issues, including reports of flies and unsanitary conditions.
- AFA FOct 8, 20255.0Always fast, never get my order wrong.
- G2Gobson 20Sep 29, 20255.0Very nice staff. Got my order just right
- CMCelia MulvihillDec 11, 20211.0I went in to get a hot medium tea, I was the only customer inside, drive thru had between 5-6 cars. I ordered a medium hot tea, 2 tea bags, milk, and extra sugar. The cup says medium hot tea, 3 milk, 4 sugars, however in the cup was just a tea, no milk, no sugar. If you can't handle it, or don't want to make it, I'm ok with that. Tell me and I would of happily gone to one of the many other coffee shops in the area. I would have brought it back, but I didn't start to drink it till I was at work. I tipped the young man for not getting my order right. Won't make rhat mistake again.
- BRBrandon ReynoldsAug 24, 20191.0Consistently awful experience. I stopped coming here for months even though this is the most convenient Dunkin's location for me. I tried again today hoping that things have changed, and my latte is most likely a watery coffee. I have no doubt from my numerous experiences here and at other Dunkin's that the coffee is made watery to save money at this particular location. I know what Dunkin's coffee is supposed to taste like. There's always new people working here wich is generally a bad sign as well.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Salem, MA?
This Dunkin' location in Salem, MA is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What are some of the specialty items served at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru option at this Dunkin' location?
Yes, there is a drive-thru available for quick and easy service.
What holiday drinks are currently featured at this Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available for iOS and Android.
Are there other coffee shops near this Dunkin' in Salem?
Yes, nearby coffee shops include another Dunkin' and Starbucks, giving customers multiple options for coffee.
What other food options are close to this Dunkin' location?
Bagel World II Bakery and Deli and Minzu Sushi are nearby, offering bagels, deli items, and Japanese cuisine for diverse dining choices.
Are there automotive services near this Dunkin'?
Yes, several automotive repair and service shops are close by, including Safelite AutoGlass, A Plus Auto & Truck Repair, Jim's Collision, and Gorilla Auto Repair.
What payment methods does this Dunkin' accept?
This Dunkin' accepts both debit and credit card payments for customer convenience.