Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Staff Performance
While some reviews praised individual staff members for their friendliness and efficiency, others highlighted issues with management and overall staff attitude.
Cleanliness
Customers noted unsanitary conditions in bathrooms and concerns about food safety practices.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Location Convenience
The location is convenient for many, but issues with drive-thru only service and early closures have led to dissatisfaction.
NC
Nik C
Dec 12, 2025
1.0
Came to use the toilet, and bought stuff because I came here to use the toilet. Last customer left it clogged. One employee didn't know what a plunger was, the other couldn't find one.
WF
White Flora
Dec 5, 2025
1.0
Terrible service. I ordered two hash browns and only got one. I also asked for a grilled cheese, but they handed me two untoasted slices of bread with a cold piece of cheese inside. Nothing was toasted or melted it was basically a cold sandwich.
CM
Casey Murphree
Jul 1, 2018
5.0
Fast drive-thru service - - never had a problem here
LE
Lance Eaton
Jul 7, 2016
3.0
Standard Dunkin Donuts experience. They have a drive through. Lines aren't usually too long unless it's right before or after classes at the yoga studio next door.
What are the regular business hours of Dunkin' at 31 Bridge St, Salem, MA?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' in Salem, MA?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season at Dunkin'.
Can I use the Dunkin' mobile app to order ahead for faster pickup?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android for a quick grab-and-go experience.
What types of meals does this Dunkin' location serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at the Dunkin' on Bridge St?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does this Dunkin' offer free Wi-Fi and accept credit or debit cards?
Yes, free Wi-Fi is available, and they accept both credit and debit card payments.
What are some nearby places I can visit before or after stopping at Dunkin' on Bridge St?
Nearby places include Richdale Convenience Store for quick shopping, Yoga Sakti for yoga and fitness, and Luna's Pet Depot for pet supplies.
Are there nearby automotive services close to Dunkin' in Salem?
Yes, several automotive services are nearby including B&J AUTO Collision, Spinale Automotive, and J&G Transmission Auto Repair.
Can I find dining and entertainment options near this Dunkin' location?
Yes, nearby dining and entertainment options include Bay Bridge Restaurant and Night, 99 Restaurants, and Salon 44, which also serves as a concert venue.