Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
325 reviews
5 stars
151
4 stars
53
3 stars
39
2 stars
19
1 star
63
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.
Customer Service
Service quality varied significantly, with some staff being friendly and efficient, while others were rude and dismissive.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and issues with food handling.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, with some noting that the service was slow and disorganized.
Overall Experience
While some customers praised the quality of the coffee and food, many expressed frustration with the overall experience due to service and order issues.
- TSTim SwiniarskiJul 17, 20255.0Mobile order always ready
- DGDavid GallantJul 6, 20255.0Brought 40 people there on a motorcycle ride
- LCLuisa CapassoJun 25, 20251.0I got an iced latte with almond milk. I asked as I started drinking it. I realize it tasted like milk and I am lactose intolerance and I got so sick afterwards that I have severe stomach ache. This place is the worst. They can’t even take an order for one coffee. I don’t care how busy it is, but there’s no excuse to screw up somebody’s copy, especially when you ask for something you order for and pay for never again while I stop at this Dunkin’ Donuts.
- BKBen KenzerJun 15, 20251.0Every time we order from here we end up dumping our order and going to Coffee Time. Orders consistently made wrong with food being forgotten.
- SVSteven VJun 7, 20255.0This is one of the best remodeled Dunkin’s that I have been to. What sets this store apart is the staff, especially the morning staff when it’s the busiest time. The staff are always fast and efficient, take orders quickly, pay attention to special requests, and they are always cheerful and energetic. Getting my morning coffee and bagel was a great part of my morning routine when I lived in Salem.
Frequently Asked Questions About Dunkin'
What are the regular business hours of Dunkin' at 31 Bridge St, Salem, MA?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' in Salem, MA?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season at Dunkin'.
Can I use the Dunkin' mobile app to order ahead for faster pickup?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android for a quick grab-and-go experience.
What types of meals does this Dunkin' location serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at the Dunkin' on Bridge St?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does this Dunkin' offer free Wi-Fi and accept credit or debit cards?
Yes, free Wi-Fi is available, and they accept both credit and debit card payments.
What are some nearby places I can visit before or after stopping at Dunkin' on Bridge St?
Nearby places include Richdale Convenience Store for quick shopping, Yoga Sakti for yoga and fitness, and Luna's Pet Depot for pet supplies.
Are there nearby automotive services close to Dunkin' in Salem?
Yes, several automotive services are nearby including B&J AUTO Collision, Spinale Automotive, and J&G Transmission Auto Repair.
Can I find dining and entertainment options near this Dunkin' location?
Yes, nearby dining and entertainment options include Bay Bridge Restaurant and Night, 99 Restaurants, and Salon 44, which also serves as a concert venue.