Dunkin'

3.6
327 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31 Bridge St, Salem, MA
01970, United States

Hours

Reviews

3.6
327 reviews
5 stars
152
4 stars
53
3 stars
39
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including incorrect orders, rude staff, and long wait times.

Staff Performance

While some reviews praised individual staff members for their friendliness and efficiency, others highlighted issues with management and overall staff attitude.

Cleanliness

Customers noted unsanitary conditions in bathrooms and concerns about food safety practices.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.

Location Convenience

The location is convenient for many, but issues with drive-thru only service and early closures have led to dissatisfaction.
  • NC
    Nik C
    Dec 12, 2025
    1.0
    Came to use the toilet, and bought stuff because I came here to use the toilet. Last customer left it clogged. One employee didn't know what a plunger was, the other couldn't find one.
  • WF
    White Flora
    Dec 5, 2025
    1.0
    Terrible service. I ordered two hash browns and only got one. I also asked for a grilled cheese, but they handed me two untoasted slices of bread with a cold piece of cheese inside. Nothing was toasted or melted it was basically a cold sandwich.
  • CM
    Casey Murphree
    Jul 1, 2018
    5.0
    Fast drive-thru service - - never had a problem here
  • LE
    Lance Eaton
    Jul 7, 2016
    3.0
    Standard Dunkin Donuts experience. They have a drive through. Lines aren't usually too long unless it's right before or after classes at the yoga studio next door.
  • AI
    Adam Imbriglio
    May 17, 2015
    5.0
    Its dunkin. Its awesome!

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' at 31 Bridge St, Salem, MA?

Dunkin' is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.